Operational Excellence & Process Improvement Lead

Josephine Anni; Jakarta Barat; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

Josephine Anni is seeking a Process Improvement Analyst in Jakarta to analyze end-to-end business processes and supply chain flows. You will develop workflows, SOPs, and systems to scale operations, lead improvement projects, and deliver data-driven insights for management.

Responsibilities include building dashboards, collaborating with Design, Production, Purchasing and Warehouse teams, and ensuring standardized processes across departments.

Qualifications

• Bachelor's degree in Industrial Engineering, Supply Chain Management, Business, or related field.
• Minimum 3-5 years of experience in business analysis, operations, or supply chain roles
• Strong understanding of end-to-end business processes and supply chain operations
• Proven ability in process analysis, problem solving, and continuous improvement
• Proficient in Microsoft Excel / Google Sheets (Pivot Tables, Lookups, data analysis)
• Strong analytical thinking and system-thinking mindset
• Excellent communication and stakeholder management skills
• Proactive, detail-oriented, and strong sense of ownership

Responsibilities

• Analyze end-to-end business processes and supply chain flow to identify inefficiencies and bottlenecks
• Develop and enhance workflows, SOPs, and operational systems to improve scalability and efficiency
• Initiate and lead process improvement projects to reduce lead time, increase productivity, and minimize errors
• Analyze data related to production, inventory, and vendor performance to generate actionable insights for management
• Build monitoring systems and dashboards to improve operational visibility and decision-making
• Identify gaps between current performance and business targets, and propose data-driven solutions
• Collaborate with cross-functional teams to ensure effective implementation of improvements
• Document business processes and ensure standardization across teams
• Support and guide operational teams in adopting new systems and improved ways of working

Skills

Process analysis

Problem solving

Continuous improvement

Analytical thinking

Communication

Stakeholder management

Ownership

System thinking

Excel/Sheets proficiency

Education

Bachelor's degree in Industrial Engineering, Supply Chain Management, Business, or related field

Tools

Microsoft Excel

Google Sheets

Job description

Josephine Anni is seeking a Process Improvement Analyst in Jakarta to analyze end-to-end business processes and supply chain flows. You will develop workflows, SOPs, and systems to scale operations, lead improvement projects, and deliver data-driven insights for management.

Responsibilities include building dashboards, collaborating with Design, Production, Purchasing and Warehouse teams, and ensuring standardized processes across departments.