Operational Excellence Lead — Hybrid, Data-Driven Impact

Hangry; Jakarta Pusat; Hybrid; IDR 420,000,000 - 660,000,000; Full time

Benefits offered by this job

Health Insurance

Hybrid work setup

Paid leave 15–20 days

Job summary

Hangry is seeking a highly analytical professional to join the Operational Excellence team in Jakarta. You will drive process improvements, standardize SOPs, and support scalable outlet operations by delivering end-to-end projects and monitoring KPIs.

The role emphasizes data-driven decision making, ownership, and collaboration across Operations, QA, Supply Chain, and Product teams, in a fast-paced environment with a hybrid setup.

Qualifications

• Bachelor’s degree in Industrial Engineering, Operations Management, Business, or related field.
• 3-6 years of experience in Business Strategy, Operational Excellence, Project Management, Operational Improvement, or related roles.
• Strong analytical skills with experience in process mapping, root cause analysis, and KPI tracking.
• Proficient in data analysis tools such as Excel & SQL, and project management.
• Strong ownership, execution discipline, and ability to translate data into actionable insights.
• Experience in F&B chain, manufacturing, or consulting is preferred.
• Excellent stakeholder management and communication skills in a fast-paced environment.

Responsibilities

• Lead and execute process improvement initiatives across operations (store, central kitchen, logistics).
• Identify inefficiencies, standardize SOPs, and implement scalable, data-driven solutions.
• Own end-to-end project delivery from problem structuring, pilot, to rollout for operational initiatives.
• Monitor performance, track KPIs, and drive corrective actions to close operational gaps.
• Ensure compliance with operational standards and continuously improve execution quality.
• Collaborate cross-functionally with Operations, QA, Supply Chain, and Product teams to drive sustainable improvements.

Skills

Industrial Engineering

Operations Management

Data Analysis

Excel

SQL

Project Management

Education

Bachelor’s in Industrial Engineering

Bachelor’s in Operations Management

Bachelor’s in Business

Tools

Excel

SQL

Job description

Hangry is seeking a highly analytical professional to join the Operational Excellence team in Jakarta. You will drive process improvements, standardize SOPs, and support scalable outlet operations by delivering end-to-end projects and monitoring KPIs.

The role emphasizes data-driven decision making, ownership, and collaboration across Operations, QA, Supply Chain, and Product teams, in a fast-paced environment with a hybrid setup.