Operational Excellence Lead

Hangry; Jakarta Pusat; Hybride; IDR 420 000 000 - 660 000 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Hybrid work setup

Paid leave 15–20 days

Résumé du poste

Hangry is seeking a highly analytical professional to join the Operational Excellence team in Jakarta. You will drive process improvements, standardize SOPs, and support scalable outlet operations by delivering end-to-end projects and monitoring KPIs.

The role emphasizes data-driven decision making, ownership, and collaboration across Operations, QA, Supply Chain, and Product teams, in a fast-paced environment with a hybrid setup.

Qualifications

• Bachelor’s degree in Industrial Engineering, Operations Management, Business, or related field.
• 3-6 years of experience in Business Strategy, Operational Excellence, Project Management, Operational Improvement, or related roles.
• Strong analytical skills with experience in process mapping, root cause analysis, and KPI tracking.
• Proficient in data analysis tools such as Excel & SQL, and project management.
• Strong ownership, execution discipline, and ability to translate data into actionable insights.
• Experience in F&B chain, manufacturing, or consulting is preferred.
• Excellent stakeholder management and communication skills in a fast-paced environment.

Responsabilités

• Lead and execute process improvement initiatives across operations (store, central kitchen, logistics).
• Identify inefficiencies, standardize SOPs, and implement scalable, data-driven solutions.
• Own end-to-end project delivery from problem structuring, pilot, to rollout for operational initiatives.
• Monitor performance, track KPIs, and drive corrective actions to close operational gaps.
• Ensure compliance with operational standards and continuously improve execution quality.
• Collaborate cross-functionally with Operations, QA, Supply Chain, and Product teams to drive sustainable improvements.

Connaissances

Industrial Engineering

Operations Management

Data Analysis

Excel

SQL

Project Management

Formation

Bachelor’s in Industrial Engineering

Bachelor’s in Operations Management

Bachelor’s in Business

Outils

Excel

SQL

Description du poste

We are looking for a highly analytical and driven individual to join our Operational Excellence team. In this role, you will play a key part in driving operational excellence by improving processes, optimizing costs, and supporting scalable outlet operations across Hangry.

What You Will Do

• Lead and execute process improvement initiatives across operations (store, central kitchen, logistics).
• Identify inefficiencies, standardize SOPs, and implement scalable, data-driven solutions.
• Own end-to-end project delivery from problem structuring, pilot, to rollout for operational initiatives.
• Monitor performance, track KPIs, and drive corrective actions to close operational gaps.
• Ensure compliance with operational standards and continuously improve execution quality.
• Collaborate cross-functionally with Operations, QA, Supply Chain, and Product teams to drive sustainable improvements.

What We’re Looking For

• Bachelor’s degree in Industrial Engineering, Operations Management, Business, or related field.
• 3-6 years of experience in Business Strategy, Operational Excellence, Project Management, Operational Improvement, or related roles.
• Strong analytical skills with experience in process mapping, root cause analysis, and KPI tracking.
• Proficient in data analysis tools such as Excel & SQL, and project management.
• Strong ownership, execution discipline, and ability to translate data into actionable insights.
• Experience in F&B chain, manufacturing, or consulting is preferred.
• Excellent stakeholder management and communication skills in a fast-paced environment.

Why Join Us

At Hangry, your ideas will feed millions. Your growth will match your ambition.

• Growth Mindset: We never stop learning. Challenges help us grow, and we support each other every step of the way.
• Team Spirit: Teamwork drives everything we do. We care, collaborate, and celebrate wins together—while having fun along the way.
• Supportive Leadership: Our leaders listen, guide, and help you succeed. They're here to support, not just supervise.
• Best Ideas Win: Great ideas can come from anyone. We value input from all levels, and we act on ideas based on merit, not hierarchy.
• Work Smarter & Faster: We focus on what matters. By simplifying processes and staying agile, we make time for the work that drives real impact.
• Flexibility: We support work-life balance with a hybrid setup and capped meeting hours—so you can do great work and live fully.
• Competitive Compensation: We regularly benchmark to ensure you’re fairly rewarded for your skills, contribution, and growth.
• Health Benefit Program: We care for you and your family with health insurance that includes your spouse and two children.
• Mental Health Support: Your well-being comes first. Access free sessions with professional counselors when you need them.
• Generous Paid Leave: Start with 15 days of paid leave a year, and earn more each work anniversary—up to 20 days total.