Operations Excellence Associate — Sales Optimization

Fit Hub; Jakarta Pusat; On-site; IDR 180,000,000 - 360,000,000; Full time

Job summary

FIT HUB is seeking an Operation Excellence Associate (Leads Management) in Jakarta to join the Sales & Operations team. You will lead projects that improve leads conversion and frontline productivity, while coordinating across departments to drive operational improvements.

The role requires data-driven thinking, a strong analytical mindset, and the ability to roll out new initiatives end-to-end from ideation to ramp-up, both in teams and independently.

Qualifications

• Bachelor's degree in Engineering, Business Administration, or Economics.
• Minimum 4 years experience in Process Improvement, Operational Excellence, Strategy, or Data.
• SQL or Python skills preferred.
• Able to work in a team environment and independently.

Responsibilities

• Analyze existing processes to identify inefficiencies and improvement opportunities.
• Develop procedures, standards, and initiatives for operational effectiveness.
• Lead projects that improve leads conversion and frontliner productivity.
• Coordinate with other departments to implement initiatives successfully.

Skills

Process Improvement

Operational Excellence

Strategy

Data

Education

Bachelor's degree in Engineering, Business Administration, or Economics

Tools

SQL

Python

Job description

FIT HUB is seeking an Operation Excellence Associate (Leads Management) in Jakarta to join the Sales & Operations team. You will lead projects that improve leads conversion and frontline productivity, while coordinating across departments to drive operational improvements.

The role requires data-driven thinking, a strong analytical mindset, and the ability to roll out new initiatives end-to-end from ideation to ramp-up, both in teams and independently.