Operation Air Freight Staff

PT. Maximos Global Logistik; Daerah Khusus Ibukota Jakarta; On-site; IDR 89,280,000 - 122,760,000; Full time

Job summary

PT. Maximos Global Logistik is seeking a detail-oriented Air Freight Operations professional to manage daily import and export tasks, from booking to final delivery, including document preparation and invoicing.

The role requires experience in air freight, strong MS Office skills, and excellent communication with agents and customers. The candidate should be able to handle multiple shipments under pressure, ensuring accuracy, timelines, and compliance with company procedures.

Qualifications

• Minimum 2 years of experience in logistics, freight forwarding, or related industry.
• Familiar with import and export operations, particularly air freight.
• Good understanding of freight forwarding processes, documentation, and shipment flows.
• Detail-oriented, organized, and able to manage multiple shipments and priorities.
• Strong communication and interpersonal skills with a customer-service attitude.
• Good command of written and spoken English.

Responsibilities

• Manage daily import and export operations for air freight shipments.
• Prepare, check, and manage shipping documents including HB/L, HAWB, OB/L, MAWB, D/O, Invoice, and related documents.
• Handle shipment-related email correspondence (Pre-Alert, CSA, NOA, POD) with agents and customers.
• Monitor shipments from booking through final delivery and ensure timely completion.
• Verify vendor invoices and ensure charges are supported by documents.
• Handle costing and billing processes in the company system.
• Arrange and monitor courier schedules for collection and delivery of documents.
• Follow up on shipment status and maintain effective communication with agents, customers, vendors, and internal teams.

Skills

Detail-oriented

Communication skills

Customer-service-oriented

Under pressure

Tools

Microsoft Office

Excel

Outlook

Job description

We are looking for a detail-oriented person and responsible to Air Freight Operations to handle daily import and export operations. The successful candidate will be responsible for managing shipment documentation, monitoring shipment progress, coordinating with agents and customers, and ensuring smooth operations from booking through final delivery.

Key responsibilities

Manage dailyimport and export operations for air freight shipments.

Prepare, check, and manage shipping documents, includingHB/L, HAWB, OB/L, MAWB, D/O, Invoice, and other related documents.

Handle shipment-related email correspondence, includingPre-Alert, CSA, NOA, POD, and other operational communications with agents and customers.

Monitor shipments frombooking through final delivery, ensuring all processes are completed accurately and on schedule.

Verify vendor invoices and ensure all charges are accurate and properly supported by relevant documents.

Handlecosting and billing processesin the company system.

Arrange and monitor courier schedules for the collection and delivery ofD/O and other shipping documents.

Follow up on shipment status and maintain effective communication withagents, customers, vendors, and internal teams.

Coordinate closely with relevant departments to ensure smooth and timely shipment operations.

Handle customer issues and take ownership of follow-up until the matter is fully resolved.

Ensure all operational activities and documentation comply with company procedures and customer requirements.

Requirements

Minimum2 years of experiencein logistics, freight forwarding, or a related industry.

Familiar withimport and export operations, particularly Air freight.

Good understanding offreight forwarding processes, documentation, and shipment flows.

Proficient inMicrosoft Office, particularly Excel and Outlook.

Good communication and interpersonal skills with acustomer-service-oriented attitude.

Detail-oriented, organized, and able to manage multiple shipments and priorities simultaneously.

Responsible, proactive, and able to work effectivelyunder pressure and meet tight deadlines.

Strong sense of ownership with good problem-solving and follow-up skills.

Good command of written and spoken Englishis preferred.

Willing to be assigned in Jakarta and Cengkareng.