On-Site L1 Network Engineer – SD-WAN & Firewall

Lintasarta; Jakarta Pusat; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

Lintasarta seeks an L1 Network Engineer to support operations at a customer site in Jakarta. The role covers monitoring, incident handling, escalation coordination, and maintaining service levels per SLA.

Placement is Jakarta – On-site at Lintasarta's Customer in the Financial/Government sector. The candidate will work full-time as a PKWT contract project employee and be placed in Jakarta.

Qualifications

• Diploma (D3) or Bachelor's Degree (S1) in Information Technology/Information Systems/Telecommunications/Electrical Engineering/Computer Science or related fields.
• 1 year of experience as a Network Engineer or Network Support Engineer.
• Understanding of Network Infrastructure, SD-WAN, Routing & Switching, Firewall Technologies.
• Strong troubleshooting and analytical skills.
• Good communication and coordination skills.

Responsibilities

• Monitor network devices and services to ensure availability and performance.
• Handle incidents and ensure initial response within 30 minutes.
• Coordinate escalations with L2 teams and document incident records.
• Maintain SLA targets and provide standby/on-call support when required.

Skills

Network Infrastructure

SD-WAN

Routing & Switching

Firewall Technologies

Education

Diploma or Bachelors Degree in IT/IS/Telecom/Electrical/CS

Job description

Lintasarta seeks an L1 Network Engineer to support operations at a customer site in Jakarta. The role covers monitoring, incident handling, escalation coordination, and maintaining service levels per SLA.

Placement is Jakarta – On-site at Lintasarta's Customer in the Financial/Government sector. The candidate will work full-time as a PKWT contract project employee and be placed in Jakarta.