L2 Palo Alto Network & Security Engineer – Jakarta (On-site)

PT Metrocom Global Solusi; Jakarta Utara; On-site; IDR 167,400,000 - 290,160,000; Part time

Job summary

PT Metrocom Global Solusi seeks an L2 Network & Security Engineer (Palo Alto) to install and manage firewall and proxy configurations. You will participate in on-site work at Jakarta office, handling security policies, troubleshooting, and incident resolution.

You bring 2+ years in network/security engineering, PCNSE/PCNSA, and strong documentation and collaboration skills. This is a contract-based role with shifting schedules and close client interaction.

Qualifications

• D3 or higher in computer/ electrical engineering or informatics.
• At least 2 years in network and security engineering.
• Expert-level experience with configuring, managing, and troubleshooting Palo Alto proxies.
• Professional Palo Alto certifications (PCNSE or PCNSA).
• Experience securing enterprise networks with policies, IPS, and access control.
• Familiar with TCP/IP, DNS, DHCP, and Wireshark.
• Hands-on routing, switching, and load balancing.
• Able to document configurations, incidents, and solutions clearly.
• Experience opening and handling TAC cases with principals.
• Committed to staying updated with emerging technologies.

Responsibilities

• Responsible for L2 service requests and incident handling.
• Handle complaints and incidents in a timely manner.
• Collaborate with clients and team members to implement fixes.

Skills

Network security engineering

Incident handling

Documentation

TAC case handling

Communication skills

Problem solving

Adaptability

On-site collaboration

Troubleshooting

Team cooperation

Education

D3 Diploma in Computer/Electrical Engineering or Informatics

Tools

Palo Alto Firewall

PCNSE/PCNSA

Wireshark

TCP/IP

Job description

PT Metrocom Global Solusi seeks an L2 Network & Security Engineer (Palo Alto) to install and manage firewall and proxy configurations. You will participate in on-site work at Jakarta office, handling security policies, troubleshooting, and incident resolution.

You bring 2+ years in network/security engineering, PCNSE/PCNSA, and strong documentation and collaboration skills. This is a contract-based role with shifting schedules and close client interaction.