On-Site Fiber Account Manager

PT Fiber Networks Indonesia; Cirebon; On-site; IDR 144,000,000 - 228,000,000; Full time

Job summary

PT Fiber Networks Indonesia is seeking an Account Manager to grow and manage relationships with residential, commercial, and enterprise customers in Cirebon. You will handle inquiries, prepare proposals, negotiate contracts, and coordinate service delivery with technical and operations teams.

Responsibilities include monitoring account performance, tracking service usage and billing, identifying upsell opportunities, and preparing regular reports.

Qualifications

• Customer relationships, understanding client needs and long-term partnerships.

Responsibilities

• Manage relationships with residential, commercial and enterprise clients.

Skills

Customer relationship management

Sales and negotiation

Communication skills

Technical understanding (fiber/telecom

Organizational and time management

Problem-solving

CRM systems

Customer service mindset

Education

Bachelor’s degree in Business/Marketing/Communications

Tools

CRM systems

Office productivity tools

Job description

PT Fiber Networks Indonesia is seeking an Account Manager to grow and manage relationships with residential, commercial, and enterprise customers in Cirebon. You will handle inquiries, prepare proposals, negotiate contracts, and coordinate service delivery with technical and operations teams.

Responsibilities include monitoring account performance, tracking service usage and billing, identifying upsell opportunities, and preparing regular reports.