Omnichannel Campaign Orchestrator

PT XLSMART Telecom Sejahtera Tbk; Jakarta Pusat; On-site; IDR 89,280,000 - 167,400,000; Full time

Job summary

PT XLSMART Telecom Sejahtera Tbk is seeking a Campaign Support Specialist to ensure accurate and timely execution of marketing campaigns. You will prepare and validate campaign setups across channels, monitor data quality, and document results to support reliable customer engagement.

The role emphasizes operational discipline, collaboration with team members, and timely delivery of tasks. A relevant S1 degree and 1–3 years in telecom or digital marketing are preferred, with CRM knowledge and QA

Qualifications

• S1 degree in a relevant field with good academic record.
• 1–3 years in Telecommunication or Digital Marketing.
• Preferred CRM and Quality Assurance certifications.

Responsibilities

• Prepare and execute basic campaign setups.
• Check and validate configuration and data accuracy.
• Monitor and report campaign execution issues.
• Collect and document execution results and logs.
• Assist and coordinate with team members for deployment readiness.

Skills

Customer Value Management

Digital Touchpoint

Business Process

Data Analytics

IT Operation

Testing & Debugging

Education

S1 (Strata 1) degree in Industrial Engineering; Information System; Information Technology; Business Administration; Marketing; Data Analytics

Job description

PT XLSMART Telecom Sejahtera Tbk is seeking a Campaign Support Specialist to ensure accurate and timely execution of marketing campaigns. You will prepare and validate campaign setups across channels, monitor data quality, and document results to support reliable customer engagement.

The role emphasizes operational discipline, collaboration with team members, and timely delivery of tasks. A relevant S1 degree and 1–3 years in telecom or digital marketing are preferred, with CRM knowledge and QA