Officer, Quality Assurance Management System

6923 Sateri (Nantong) Fiber Co., Ltd.; Dumai; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

6923 Sateri (Nantong) Fiber Co., Ltd. is seeking an Officer to support the development, implementation, and maintenance of the Quality Assurance Management System (QAMS). You will ensure compliance with standards and drive continual quality improvements across operations.

Responsibilities include internal audits, CAPA investigations, KPI monitoring, and collaboration with cross-functional teams to embed quality into daily activities. A Bachelor's degree and 1–3 years in QA are preferred.

Qualifications

• Bachelor's degree in a relevant field.
• 1-3 years in quality assurance or a QA role.
• Familiar with ISO 9001/ISO 14001 or similar.
• Strong problem-solving and analytical skills.
• Proficient in MS Office.

Responsibilities

• Assist in the development, documentation, and review of QAMS policies, procedures, and work instructions.
• Support implementation and maintenance of QAMS across departments and operations.
• Conduct internal audits and inspections to assess QAMS effectiveness.
• Assist in CAPA investigations and root-cause analysis.
• Monitor KPIs and prepare reports for management review.
• Support QAMS training initiatives for employees.
• Maintain accurate QAMS documentation and records.
• Collaborate with cross-functional teams to integrate quality principles.
• Stay updated on industry standards, regulations, and best practices.
• Support external audits and certifications (FSSC 22000, ISO 9001, HACCP, GMP+).

Skills

Analytical skills

Problem solving

Communication

Teamwork

Attention to detail

Education

Bachelor's degree in a relevant field

Tools

Microsoft Office

Quality tools (Six Sigma, Lean, FMEA)

Job description

Grow your career with us

You are on a journey to join an exciting Company and be part of our success story to improve lives by developing resources sustainably. Here we offer you and exciting and dynamic work environment and will equip you with the know-how that will stretch and enhance your career journey.

Job Summary

The Officer, Quality Assurance Management System (QAMS) will be responsible for supporting the development, implementation, and maintenance of RGE Pte Ltd's Quality Assurance Management System, ensuring compliance with relevant standards and continuous improvement of quality processes.

Job Responsibilities

• Assist in the development, documentation, and review of QAMS policies, procedures, and work instructions.
• Support the implementation and maintenance of the QAMS across various departments and operations.
• Conduct internal audits and inspections to assess QAMS effectiveness and identify areas for improvement.
• Assist in the investigation of non-conformities, root cause analysis, and the implementation of corrective and preventive actions (CAPA).
• Monitor and track key quality performance indicators (KPIs) and prepare reports for management review.
• Support QAMS training initiatives for employees to ensure understanding and adherence to quality standards.
• Maintain accurate and up-to-date QAMS documentation and records.
• Collaborate with cross-functional teams to integrate quality principles into daily operations.
• Stay updated on relevant industry standards, regulations, and best practices in quality management.
• Support external audits and certifications related to the QAMS (FSSC 22000, ISO 9001, HACCP, GMP+, etc)

Job Qualifications

• Bachelor's degree in a relevant field such as Quality Management, Engineering, Business Administration, or a related scientific discipline.
• 1-3 years of experience in a quality assurance or quality management role, preferably within a manufacturing or process-oriented industry.
• Familiarity with international quality standards (e.g., ISO 9001, ISO 14001, or similar).
• Strong understanding of quality management principles, tools, and methodologies (e.g., Six Sigma, Lean, SPC, FMEA).
• Excellent analytical, problem-solving, and communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Internal auditor certification (e.g., ISO 9001 Lead Auditor) is a plus.

Only shortlisted candidates will be contacted for an interview. We endeavour to respond to every applicant. However, if you do not receive a response from us within 60 days, please consider your application for this position unsuccessful. We may contact you in the future for any opportunities that match your qualifications and experience.