Officer, Quality Assurance Management System

Sateri (China) Fibre Co., Ltd.; Dumai; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

Sateri (China) Fibre Co., Ltd. seeks an Officer, Quality Assurance Management System (QAMS) to support the development, implementation and maintenance of the QAMS, ensuring compliance with standards and continuous quality improvement across manufacturing operations in Indonesia.

The role collaborates with cross-functional teams, conducts internal audits, CAPA, and supports training and documentation to align with FSSC 22000, ISO 9001, HACCP, and GMP+ requirements.

Qualifications

• Bachelor's degree or equivalent in a relevant field.
• 1-3 years of experience in quality assurance/quality management, preferably in manufacturing.
• Familiarity with international quality standards (ISO 14001 or similar).
• Strong understanding of quality management principles, tools, and methodologies (Six Sigma, Lean, SPC, FMEA).
• Excellent analytical, problem-solving, and communication skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Ability to work independently and in a team.
• Strong attention to detail and organizational skills.
• Internal auditor certification (ISO 9001 Lead Auditor) is a plus.

Responsibilities

• Assist in developing, documenting, and reviewing QAMS policies, procedures, and work instructions.
• Support implementation and maintenance of QAMS across departments and operations.
• Conduct internal audits and inspections to assess QAMS effectiveness and identify areas for improvement.
• Assist in investigating non-conformities, root cause analysis, and CAPA implementation.
• Monitor KPIs and prepare reports for management review.
• Support QAMS training initiatives for employees to ensure understanding of quality standards.
• Maintain accurate QAMS documentation and records.
• Collaborate with cross-functional teams to integrate quality principles daily.
• Stay updated on relevant industry standards, regulations and best practices in quality management.
• Support external audits and certifications related to QAMS (FSSC 22000, ISO 9001, HACCP, GMP+).

Skills

ISO 14001

Six Sigma

Lean

SPC

FMEA

Analytical thinking

Problem solving

Communication

Teamwork

Detail-oriented

Education

Bachelor's degree in Quality Management / Engineering / Business Administration or related field

Tools

Microsoft Office Suite

Job description

Grow your career with us

You are on a journey to join an exciting Company and be part of our success story to improve lives by developing resources sustainably. Here we offer you and exciting and dynamic work environment and will equip you with the know-how that will stretch and enhance your career journey.

Responsibilities:

Job Summary**

The Officer, Quality Assurance Management System (QAMS) will be responsible for supporting the development, implementation, and maintenance of RGE Pte Ltd's Quality Assurance Management System, ensuring compliance with relevant standards and continuous improvement of quality processes.

Job Responsibilities**

• Assist in the development, documentation, and review of QAMS policies, procedures, and work instructions.
• Support the implementation and maintenance of the QAMS across various departments and operations.
• Conduct internal audits and inspections to assess QAMS effectiveness and identify areas for improvement.
• Assist in the investigation of non-conformities, root cause analysis, and the implementation of corrective and preventive actions (CAPA).
• Monitor and track key quality performance indicators (KPIs) and prepare reports for management review.
• Support QAMS training initiatives for employees to ensure understanding and adherence to quality standards.
• Maintain accurate and up-to-date QAMS documentation and records.
• Collaborate with cross-functional teams to integrate quality principles into daily operations.
• Stay updated on relevant industry standards, regulations, and best practices in quality management.
• Support external audits and certifications related to the QAMS (FSSC 22000, ISO 9001, HACCP, GMP+, etc)

Job Qualifications**

• Bachelor's degree in a relevant field such as Quality Management, Engineering, Business Administration, or a related scientific discipline.
• 1-3 years of experience in a quality assurance or quality management role, preferably within a manufacturing or process-oriented industry.
• Familiarity with international quality standards (e.g., ISO 14001, or similar).
• Strong understanding of quality management principles, tools, and methodologies (e.g., Six Sigma, Lean, SPC, FMEA).
• Excellent analytical, problem-solving, and communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Internal auditor certification (e.g., ISO 9001 Lead Auditor) is a plus.