Officer Industrial Relation

Telkom Akses; Jakarta Barat; On-site; IDR 167,400,000 - 279,000,000; Full time

Job summary

Telkom Akses is seeking a dedicated Industrial Relations Specialist to manage documentation, policies, and regulatory compliance, ensuring alignment with Indonesian labour law.

Responsibilities include drafting Company Regulations and Collective Labour Agreements, handling disputes, coordinating with unions and authorities, and preparing case chronologies for investigations and mediations.

Qualifications

• Bachelor's degree in law required.
• At least 2 years in Industrial Relations.
• Experience handling disciplinary processes and employment regulations.
• Knowledge of Indonesian employment laws.
• Experience coordinating with unions or manpower authorities is a plus.
• Ability to prepare case chronologies and formal documents.
• Strong communication and stakeholder management skills.

Responsibilities

• Administer and maintain industrial relations documentation, including employment agreements, warning letters, termination documents, and other employment-related records.
• Draft, review, communicate, and implement Company Regulations, Collective Labour Agreements, and other employment policies.
• Monitor developments in employment laws and regulations and assist in evaluating the compliance of Company policies and practices with applicable requirements.
• Assist in handling disciplinary violations, industrial relations disputes, employee grievances, and other employment-related matters.
• Prepare data, documents, case chronologies, and supporting materials required for clarification, investigation, bipartite negotiation, mediation, and other industrial dispute resolution processes.
• Coordinate with employees, internal units, manpower authorities, and other relevant parties in carrying out industrial relations activities.
• Prepare reports and monitor industrial relations cases, settlement progress, and the fulfilment of the Company’s employment-related obligations.
• Support employee relations programs and employment-related communication initiatives to maintain harmonious and conducive working relationships.

Skills

Communication

Negotiation

Analytical thinking

Problem solving

Conflict management

Attention to detail

Integrity & confidentiality

Stakeholder management

Education

Bachelor's Degree in Law

Job description

• Administer and maintain industrial relations documentation, including employment agreements, warning letters, employment termination documents, and other employment-related records.
• Draft, review, communicate, and implement Company Regulations, Collective Labour Agreements, and other employment policies.
• Monitor developments in employment laws and regulations and assist in evaluating the compliance of Company policies and practices with applicable requirements.
• Assist in handling disciplinary violations, industrial relations disputes, employee grievances, and other employment-related matters.
• Prepare data, documents, case chronologies, and supporting materials required for clarification, investigation, bipartite negotiation, mediation, and other industrial dispute resolution processes.
• Coordinate with employees, internal units, manpower authorities, and other relevant parties in carrying out industrial relations activities.
• Prepare reports and monitor industrial relations cases, settlement progress, and the fulfilment of the Company’s employment-related obligations.
• Support employee relations programs and employment-related communication initiatives to maintain harmonious and conducive working relationships.

• Minimum Bachelor’s Degree (S1) in Law.
• Minimum 2 years of experience specifically in Industrial Relations.
• Experience in handling employee relations, employment regulations, disciplinary processes, industrial relations cases, or manpower compliance.
• Good understanding of Indonesian employment laws and industrial relations regulations.
• Good understanding of industrial dispute resolution processes, including internal resolution, bipartite negotiation, and mediation.
• Knowledge of Company Regulations, Collective Labour Agreements, employment agreements, and employment policies.
• Ability to prepare case chronologies, formal correspondence, reports, and industrial relations documentation.
• Experience in coordinating with labour unions and/or manpower authorities is an advantage.
• Certification or training in Industrial Relations or employment law is an advantage.
• Experience in resolving industrial relations cases is an added advantage.
• Strong competencies in Industrial Relations Management, Indonesian Employment Law, Industrial Dispute Resolution, Disciplinary Case Handling, Employment Agreement Management, Collective Labour Agreement Management, Manpower Compliance, and Employee Relations.
• Strong communication, negotiation, analytical thinking, problem-solving, conflict management, attention to detail, integrity and confidentiality, and stakeholder management skills.