Multi Skill Officer

Permata Bank; Serang; On-site; IDR 48,000,000 - 72,000,000; Full time

Job summary

PermataBank in Serang is seeking an enthusiastic entry-level Teller to support daily banking transactions and deliver outstanding service to customers.

You will handle cash, assist with account openings, promote digital channels, and ensure KYC/compliance while maintaining accuracy and a strong service mindset. Training and career growth opportunities are available for high-potential individuals.

Qualifications

• Bachelor's degree in any major; fresh graduates welcome.
• Strong numerical competence and high attention to detail.
• Excellent communication skills and strong service orientation.

Responsibilities

• Handle customer transactions (cash, non-cash, etc.) and daily cash reconciliation.
• Offer Hajj and Umrah savings products and conduct field visits to customers/partners.
• Cross-sell banking products and promote PermataBank's digital channels to meet targets.
• Apply KYC and risk management principles and maintain customer confidentiality.

Skills

Numerical aptitude

Attention to detail

Customer service

Communication skills

Education

Bachelor's degree

Tools

MS Office

Banking software

Job description

We are one of the top 10 biggest banks in terms of assets in Indonesia and listed in the indonesia Stock Exchange, that offer banking products and services that help people and companies to succeed, creating wealth and growth through our Retail Banking, SME and Wholesale businesses.

Why PermataBank ?

Here at PermataBank, you will Learn, Grow, and Make A Difference,

You will have the appetite and the ability to learn many things, challenged to grow beyond ways you can imagine, and see the incredible difference you would have made along the journey.

This is our platform for you. We cannot promise a smooth ride, but rest assured, it is going to be a meaningful journey!

• Learn : We always think innovatively to improve the way we work, making it easier, better and faster.
• Grow : We provide excellent service to customers and encourage excellent performance in our daily work.
• Make a difference : We understand each other and together build strong relationships with internal and external parties based on mutual respect.

Job Description :

• Service Activities: Handle customer transactions (cash, non-cash, Hajj validation, etc.), perform daily cash reconciliation, manage savings account openings, provide customer service, complete administrative and operational transactions, and verify as well as validate all transaction documents.
• Sales Activities: Offer Hajj and Umrah savings products, and conduct field visits to customers or Hajj partners to achieve established targets.
• Product Cross-Selling: Identify customer needs, introduce relevant banking products or services, and promote the usage of PermataBank’s digital channels in alignment with specified targets.
• Compliance: Apply prudential banking principles, Zero Tolerance policy, Know Your Customer (KYC), and risk management principles, including maintaining customer confidentiality and updating customer profiles in accordance with applicable procedures.

Job Requirements :

• Bachelor’s Degree (S1) in any major; fresh graduates with high potential are welcome to apply.
• Strong numerical competence and high attention to detail.
• Excellent communication skills and a strong service orientation.
• Proficient in operating computers/laptops (MS Office) and capable of adapting quickly to the bank's internal systems.
• Possess a professional and well-groomed appearance.

Directorates :

Finance & Unit Usaha Sharia

PT. Bank Permata Tbk hereby informs that the company does not impose any charges in the employee recruitment process.