Mobility Marketplace Lead - Data-Driven Growth

PT Solusi Transportasi Indonesia; Jakarta Pusat; On-site; IDR 350,000,000 - 550,000,000; Full time

Benefits offered by this job

Term Life Insurance

Medical Insurance

GrabFlex benefits package

Parental and Birthday leave

Love-all-Serve-all volunteering leave

Job summary

Grab in Jakarta, Indonesia, is seeking a Marketplace Assistant Manager (Mobility) to blend analytical rigor with business strategy to influence marketplace performance across Indonesia's mobility market. You will work with cross‑functional teams, report to the Senior Manager, and help shape growth, profitability, and customer experience while driving initiatives from concept to execution onsite.

You will collaborate with product, operations, and other teams to deliver improvements in

Qualifications

• 3–5 years of experience in strategy, analytics, project management, consulting, product operations, or a technology‑related environment.
• Strong proficiency in Excel (or Google Sheets) with working knowledge of SQL, Python, or similar.
• Experience managing defined projects involving multiple teams from problem definition through implementation.
• Exposure to designing experiments and measuring results.
• Bachelor's degree or equivalent; quantitative backgrounds advantageous.
• Experience in ride-hailing, marketplaces, logistics, e‑commerce, or tech environments is advantageous but not required.

Responsibilities

• Manage defined marketplace projects and workstreams to improve reliability and passenger experience across Indonesia's 2W and 4W mobility services.
• Monitor marketplace performance, investigate anomalies, and collaborate with Product, Operations and other teams to identify causes and actions.
• Combine data analysis with insights from passengers, drivers, and operating teams to understand marketplace problems.
• Develop tactical recommendations and contribute to longer-term projects improving availability, booking experience, service quality, and marketplace health.
• Support and build experiments, including hypothesis development, design, rollout, and results recommendations.
• Track project implementation and results, flag risks or issues, and coordinate follow-up actions with stakeholders.

Skills

Strategy & analytics

Cross-functional leadership

Excel/Sheets + SQL/Python

Project management

Experiment design & evaluation

Quantitative degree helpful

Education

Bachelor's degree or equivalent

Tools

SQL

Python

Excel

Google Sheets

Job description

Grab in Jakarta, Indonesia, is seeking a Marketplace Assistant Manager (Mobility) to blend analytical rigor with business strategy to influence marketplace performance across Indonesia's mobility market. You will work with cross‑functional teams, report to the Senior Manager, and help shape growth, profitability, and customer experience while driving initiatives from concept to execution onsite.

You will collaborate with product, operations, and other teams to deliver improvements in