Mobility Marketplace Analytics & Growth Lead

Grab; Jakarta Pusat; On-site; IDR 334,800,000 - 558,000,000; Full time

Benefits offered by this job

Term Life Insurance

Medical Insurance

GrabFlex

Parental leave

Birthday leave

LASA volunteering leave

Grabber Assistance Programme

FlexWork

Job summary

Grab is looking for a Marketplace Assistant Manager (Mobility) to join our Jakarta-based team onsite. You will blend analytical rigor with business strategy to influence stakeholders and guide marketplace performance across Indonesia’s mobility market.

This role reports to the Senior Manager and focuses on growth, profitability, and customer experience. You will work with cross-functional teams across Product and Operations to develop experiments, build practical recommendations, and drive

Qualifications

• 3–5 years of relevant experience in strategy, analytics, project management, consulting, product operations, or a technology‑related environment.
• Strong proficiency in excel (or Google Sheets), with working knowledge of SQL, Python, or another analytical tool.
• Experience in managing defined projects or workstreams involving multiple teams, from problem definition through implementation and evaluation.
• Exposure to designing experiments, measuring results, or evaluating the impact of business initiatives.
• Bachelor's degree or equivalent practical experience; quantitative, business, economics, engineering, or related backgrounds are advantageous.
• Experience in ride-hailing, marketplaces, logistics, e‑commerce, travel, or another technology environment is advantageous but not required.

Responsibilities

• Manage defined marketplace projects and workstreams to improve reliability and passenger experience across Indonesia's 2W and 4W mobility services.
• Monitor marketplace performance, investigate anomalies, and collaborate with Product, Operations, and other teams to identify potential causes and corrective actions.
• Combine data analysis with insights from passengers, driver-partners, and operating teams to develop a practical understanding of marketplace problems.
• Develop tactical recommendations and contribute to longer-term projects that improve availability, booking experience, service quality, and overall marketplace health.
• Support and build experiments, including hypothesis development, experiment design, rollout coordination, results recommendations.
• Track project implementation and results, flagging risks or issues and coordinating follow-up actions with relevant stakeholders.

Skills

Excel/Google Sheets

Data analysis

Project management

Cross-functional collaboration

Stakeholder management

Education

Bachelor's degree

Tools

SQL

Python

Job description

Grab is looking for a Marketplace Assistant Manager (Mobility) to join our Jakarta-based team onsite. You will blend analytical rigor with business strategy to influence stakeholders and guide marketplace performance across Indonesia’s mobility market.

This role reports to the Senior Manager and focuses on growth, profitability, and customer experience. You will work with cross-functional teams across Product and Operations to develop experiments, build practical recommendations, and drive