Merchant Growth Analyst & Assistant Manager

PT Solusi Transportasi Indonesia; Daerah Khusus Ibukota Jakarta; On-site; IDR 180,000,000 - 320,000,000; Full time

Benefits offered by this job

Term Life Insurance

Medical Insurance

GrabFlex benefits

Parental leave and LASA volunteering

FlexWork arrangements

Job summary

Grab seeks a Merchant Business Growth Analyst to analyze merchant performance, craft growth initiatives, and elevate revenue across Enterprise and SMB segments. You will build tracking frameworks, deliver data-backed recommendations, and partner with Sales and Growth teams to optimize pipelines and GTM execution.

The role requires strong SQL, Power BI, and stakeholder communication skills, with a commercially minded, problem-solving mindset to drive scalable growth on-site in Jakarta.

Qualifications

• Min. Bachelor's degree in Business, Economics, Finance, Statistics, or a quantitative field with 4+ years of experience in business analysis, commercial strategy, sales operations, or management consulting.
• Ability to dissect complex business problems, translate raw numbers into commercially viable recommendations.
• Proficiency in SQL for data extraction and querying; hands-on experience with BI tools and advanced spreadsheet modeling.
• Strong communication to engage with Sales, Product, Leadership and other partners.
• High degree of detail and commercial sense to ensure accuracy in reporting and tracking.

Responsibilities

• Analyzes merchant performance, sales velocity, market dynamics, and portfolio churn to shape GTM strategies.
• Designs, builds, and maintains dashboards and tracking tools for merchant metrics, campaign traction, and pipelines.
• Partners with Sales Leads, Account Managers, and Growth teams to provide data-backed solutions.
• Delivers regular business reviews, revenue tracking, and KPI monitoring to leadership.

Skills

Analytical problem solving

Stakeholder management

Commercial acumen

SQL

Power BI

Education

Bachelor's degree in Business, Economics, Finance, Statistics or quantitative field

Tools

SQL

Power BI

Job description

Grab seeks a Merchant Business Growth Analyst to analyze merchant performance, craft growth initiatives, and elevate revenue across Enterprise and SMB segments. You will build tracking frameworks, deliver data-backed recommendations, and partner with Sales and Growth teams to optimize pipelines and GTM execution.

The role requires strong SQL, Power BI, and stakeholder communication skills, with a commercially minded, problem-solving mindset to drive scalable growth on-site in Jakarta.