Merchandise Officer

Fore Coffee; Jakarta Pusat; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

Fore Coffee in Jakarta is seeking a hands-on Campaign Execution & Project Coordination specialist to drive promotions, launches, and daily cross-functional coordination with Creative, Digital, Store Ops, SCM, and Finance.

You''ll manage SKU setup, pricing updates, vendor coordination, and content support for photoshoots and social posts, while monitoring performance and documenting learnings for future campaigns.

Responsibilities

• Coordinate daily with Creative, Digital, Store Ops, SCM, and Finance.
• Ensure all marketing materials (POSM, visuals, captions, app banners) are delivered on time.
• Maintain SKU data in SCM, Finance, and App systems.
• Update pricing and category settings per approved direction.
• Monitor inventory visibility and distribution with SCM & Warehouse.
• Follow up with vendors on sample delivery schedules.
• Coordinate sample feedback from Category Manager and Creative Team.
• Track production timelines and delivery status.
• Prepare merchandise items for photoshoots (cleaning, staging, props).
• Assist creative team in product shoots and UGC/social content.
• Communicate with Digital/Community team for captions and posting.
• Track merchandise sales (daily/weekly) and report insights.
• Analyze campaign results and customer responses.
• Maintain dashboards and supporting Excel/Google Sheets tracking.
• Prepare internal memos/briefs for store rollout.
• Ensure correct in-store display placement (with Store Ops).
• Document all assets, SKUs, visual guidelines, and post-launch learnings.

Job description

Campaign Execution & Project Coordination

• Implement merchandise promotions, bundling programs, and product launches.
• Coordinate daily with creative, digital, store ops, SCM, and finance.
• Ensure all marketing materials (POSM, visuals, captions, app banners) are delivered on time.

SKU Setup, Pricing, and Inventory Support

• Maintain SKU data in all relevant systems (SCM, Finance, App).
• Update pricing and category settings as per approved direction.
• Monitor inventory visibility and distribution with SCM & Warehouse.

Vendor & Sample Coordination

• Follow up with vendors on sample delivery schedules.
• Coordinate sample feedback from Category Manager and Creative Team.
• Track production timelines and delivery status.

Creative & Social Content Support

• Prepare merchandise items for photoshoots (cleaning, staging, props).
• Assist creative team in product shoots and UGC/social content.
• Communicate with Digital/Community team for captions and posting.

Performance Reporting

• Track merchandise sales (daily/weekly) and report insights.
• Analyze campaign results and customer responses.
• Maintain dashboards and supporting Excel/Google Sheets tracking.

Operational Support

• Prepare internal memos/briefs for store rollout.
• Ensure correct in-store display placement (with Store Ops).
• Document all assets, SKUs, visual guidelines, and post-launch learnings.