Mandarin Speaker - Export Import Operations

PT. GCG Supply Chain; Kota Semarang; On-site; IDR 108,000,000 - 180,000,000; Full time

Job summary

PT. GCG Supply Chain is actively seeking a logistics coordinator to manage daily export and import operations, coordinating with shipping lines, ports, depots, and customers to ensure on-time delivery.

The role requires Mandarin fluency and strong English communication for overseas partners, plus familiarity with shipping documents and problem-solving under pressure. Fresh graduates are welcome; your ability to learn quickly and work both independently and as part of a team will determine

Qualifications

• Mandarin fluency is mandatory.
• Proficient in English for coordination with international partners.
• Prior logistics/freight forwarding experience preferred.
• Fresh graduates welcome with strong Mandarin and willingness to learn.
• Strong communication and problem-solving skills.
• Ability to work independently and in a team.
• Detail-oriented and able to work under pressure.
• Proficient in MS Office, especially Excel and Word.

Responsibilities

• Handle daily export and import operational activities, from coordination with shipping lines, ports, depots, and customs-related parties to final delivery to customers.
• Communicate and coordinate with shipping lines, overseas agents, trucking vendors, depots, warehouses, and customers.
• Handle shipping documents and operational requirements, including Booking Confirmation, Shipping Instructions (SI), Bill of Lading (BL), Delivery Order (DO), and other related documents.
• Monitor shipment schedules, vessel departures and arrivals, container movements, and cargo delivery status.
• Follow up with shipping lines and relevant parties regarding booking status, document processing, container release, and operational issues.
• Provide timely updates to customers and internal teams regarding shipment progress.
• Handle operational problems and coordinate with relevant parties to ensure smooth and timely shipment processes.

Skills

Mandarin

English communication

Logistics coordination

Attention to detail

Tools

MS Office

Excel

Job description

Handle daily export and import operational activities, from coordination with shipping lines, ports, depots, and customs-related parties to final delivery to customers.

Communicate and coordinate with shipping lines, overseas agents, trucking vendors, depots, warehouses, and customers.

Handle shipping documents and operational requirements, including Booking Confirmation, Shipping Instructions (SI), Bill of Lading (BL), Delivery Order (DO), and other related documents.

Monitor shipment schedules, vessel departures and arrivals, container movements, and cargo delivery status.

Follow up with shipping lines and relevant parties regarding booking status, document processing, container release, and operational issues.

Provide timely updates to customers and internal teams regarding shipment progress.

Handle operational problems and coordinate with relevant parties to ensure smooth and timely shipment processes.

Requirements:

Fluent in Mandarin (spoken and written) is mandatory.

Able to communicate in English, both spoken and written, for coordination with international shipping lines and overseas agents.

Previous experience in logistics, freight forwarding, or export-import operations is highly preferred.

Fresh graduates or candidates without logistics experience are welcome to apply, provided they have strong Mandarin proficiency and a willingness to learn.

Good communication, coordination, and problem-solving skills.

Able to work independently and as part of a team.

Detail-oriented, responsible, proactive, and able to work under pressure.

Proficient in Microsoft Office, especially Excel and Word.

Preferred Qualifications:

Experience dealing with shipping lines, freight forwarders, or international logistics companies.

Familiarity with export-import procedures and shipping documentation.

Mandarin proficiency equivalent to HSK 4 or above is preferred, but not mandatory.