Mandarin-Speaking Customer Service & Logistics Coordinator

smi-indo; Daerah Khusus Ibukota Jakarta; On-site; IDR 200,880,000 - 334,800,000; Full time

Job description

Qualifications

• High proficiency in Mandarin (spoken and written).
• Detail-oriented and organized.
• Proficient in Microsoft Office.

Job Description

• Prepare and manage Sea Freight Transportation Agreements (SPAL).
• Coordinate with the FAT Department for timely and accurate invoice issuance.
• Coordinate with the Operations Department to ensure smooth service delivery.
• Communicate vessel operational updates, schedule changes, and service disruptions to customers.
• Follow up on outstanding and overdue customer payments.