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PT Glory Ocean Logistics is seeking an Import Export Staff – Mandarin Speaker to join our team in South Jakarta. This full-time, work-from-office position handles import/export shipments, coordinates with customers, vendors, and overseas partners, and ensures all documentation is completed accurately and on time.
The role requires fluent Mandarin, 2–3 years in Import/Export operations, and familiarity with freight forwarding or logistics environments.
PT Glory Ocean Logistics is a logistics and freight forwarding company providing import and export services. We support our clients with shipping coordination, documentation, customs clearance, and cargo handling.
We are looking for an Import Export Staff – Mandarin Speaker to join our team in South Jakarta.
This is a full time, Work From Office (WFO) position. You will be responsible for handling import/export shipments, coordinating with customers, vendors, shipping lines, and overseas partners, and ensuring all shipment documents are completed accurately and on time.
Handle daily import and export shipments
Prepare and check shipping documents, including Bill of Lading, invoice, packing list, and other import/export documents
Coordinate with shipping lines, agents, vendors, customs, and customers
Monitor shipment progress from booking until completion
Provide shipment updates to customers and overseas partners
Communicate with Chinese customers and partners in Mandarin
Check the accuracy and completeness of shipping documents
Follow up on shipment issues, delays, and documentation problems
Maintain accurate shipment records and operational data
Coordinate with internal teams regarding shipment requirements
Assist in preparing quotations and shipment cost information when required
Fluent in Mandarin, both spoken and written
Minimum 2–3 years of experience in Import/Export operations
Experience in a freight forwarding or logistics company is preferred
Understand import/export procedures and shipping documentation
Familiar with Bill of Lading, invoice, packing list, and shipping documents
Good communication and coordination skills
Able to communicate in English is an advantage
Good attention to detail and accuracy
Able to handle multiple shipments and work under deadlines
Proficient in Microsoft Office, especially Excel
Proactive, responsible, and willing to learn
Willing to Work From Office (WFO) in South Jakarta
Competitive salary based on experience
Professional experience in the international logistics industry
Opportunity to communicate and work directly with overseas partners
Supportive and collaborative working environment