Mandarin Guest Services Specialist Luxury Resort

The Mulia, Mulia Resort & Villas - Nusa Dua, Bali; Denpasar; On-site; IDR 44,640,000 - 78,120,000; Full time

Job summary

The Mulia, Mulia Resort & Villas – Nusa Dua, Bali invites applications for a guest service role focused on Mandarin-speaking guests and other guests. You will represent resort standards with warmth, courtesy, and a professional appearance in a luxury five-star setting.

Ideal candidates demonstrate Mandarin fluency (speaking and writing), at least one year of relevant hotel experience, and excellent communication and teamwork skills to ensure memorable guest experiences across all service

Qualifications

• Mandarin fluency in speaking and writing with HSK 3–4 level.
• Minimum 1 year experience in a similar role in a luxury five‑star hotel.
• Strong communication skills and ability to work well in a team.

Responsibilities

• Provide exceptional service to Chinese guests and other guests in accordance with resort policies and procedures.

Skills

Mandarin fluency

Communication skills

Teamwork

Positive attitude

Job description

The Mulia, Mulia Resort & Villas – Nusa Dua, Bali invites applications for a guest service role focused on Mandarin-speaking guests and other guests. You will represent resort standards with warmth, courtesy, and a professional appearance in a luxury five-star setting.

Ideal candidates demonstrate Mandarin fluency (speaking and writing), at least one year of relevant hotel experience, and excellent communication and teamwork skills to ensure memorable guest experiences across all service