Mandarin Assistant Manager, Healthcare Operations

PT lansheng golbal medika; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 90,000,000 - 150,000,000; Full time

Job summary

PT Lansheng Global Medika in Surabaya is seeking a Mandarin Assistant Manager to support healthcare operations and coordinate with Mandarin-speaking patients and partners. This full-time role involves bridging cultural and linguistic gaps while contributing to strategic goals.

You will oversee daily functions in assigned departments, translate and interpret documents, mentor staff, and ensure regulatory compliance and patient confidentiality.

Qualifications

• Fluent in Mandarin Chinese, with strong English communication.
• Experience in a management or assistant management role.
• Proven ability to manage teams and coordinate workflows.
• Excellent organizational and administrative skills.
• Cultural awareness with experience in diverse environments.
• Strong interpersonal skills for stakeholder relationships.
• Understanding of healthcare regulations and patient confidentiality.
• Proficiency with standard office software and health management systems.
• Professional demeanor with commitment to patient care and ethics.

Responsibilities

• Provide management support across healthcare operations.
• Facilitate communication between Mandarin-speaking patients, staff, and external partners.
• Translate and interpret clinical and administrative documents.
• Support the coordination of patient interactions and consultations.
• Assist in training and mentoring staff on communication protocols and cultural competency.
• Maintain confidentiality and comply with healthcare regulations, including patient privacy standards.
• Contribute to process improvements and operational efficiency within assigned areas.
• Liaise with management on departmental issues, staffing needs, and service improvements.
• Support the development and implementation of policies and procedures relevant to healthcare delivery.

Skills

Mandarin fluency

English communication

Management experience

Team leadership

Organization skills

Cultural awareness

Interpersonal skills

Healthcare regulations

Healthcare software proficiency

Tools

Healthcare management systems

Job description

PT Lansheng Global Medika in Surabaya is seeking a Mandarin Assistant Manager to support healthcare operations and coordinate with Mandarin-speaking patients and partners. This full-time role involves bridging cultural and linguistic gaps while contributing to strategic goals.

You will oversee daily functions in assigned departments, translate and interpret documents, mentor staff, and ensure regulatory compliance and patient confidentiality.