Administrative Receptionist

PT lansheng golbal medika; Jakarta Barat; On-site; IDR 44,640,000 - 66,960,000; Full time

Benefits offered by this job

Health & safety provisions

Career progression opportunities

Job summary

PT Lansheng Global Medika in West Jakarta seeks an Administrative Receptionist for a full-time role. You will welcome visitors, manage front-desk operations, answer calls, schedule appointments, and handle basic payments while maintaining confidentiality and accuracy.

Candidates should have completed secondary education, strong interpersonal skills, and fluency in Indonesian and English. Healthcare reception experience is a plus in a professional, patient-focused environment.

Qualifications

• Excellent interpersonal and communication skills with the ability to interact professionally with diverse clients and staff members.
• Strong organisational abilities and attention to detail, with the capacity to manage multiple tasks simultaneously.
• Proficiency in using computer systems, Microsoft Office applications, and scheduling software.

Responsibilities

• Greeting and welcoming visitors, clients, and patients with professionalism and warmth upon arrival
• Managing and directing telephone calls to appropriate departments or personnel, taking detailed messages when necessary
• Scheduling and confirming appointments using scheduling systems and maintaining accurate calendars
• Performing data entry tasks, including patient or client information, maintaining records and databases with accuracy and confidentiality
• Processing and filing administrative documents in accordance with company procedures and legal requirements
• Handling routine correspondence and preparing outgoing mail and packages
• Maintaining reception areas to ensure they are clean, welcoming, and properly stocked with necessary materials
• Processing payments and managing basic cash handling or point-of-sale systems as required
• Providing general administrative support to various departments and assisting with special projects as needed
• Ensuring compliance with confidentiality and data protection policies at all times

Skills

Interpersonal skills

Communication

Organization

Data entry

Customer service

Microsoft Office

Scheduling software

Education

Secondary education (SMA/SMK) or equivalent

Job description

About the role

PT Lansheng Global Medika is seeking an Administrative Receptionist to join our team in West Jakarta. This is a full-time position that plays a crucial role in creating the first impression for our clients, patients, and visitors. As the Administrative Receptionist, you will be the welcoming face of our organisation, managing front-desk operations whilst providing exceptional customer service and administrative support. This position is essential to maintaining our professional image and ensuring smooth daily operations across our facility.

What you'll be doing

• Greeting and welcoming visitors, clients, and patients with professionalism and warmth upon arrival
• Managing and directing telephone calls to appropriate departments or personnel, taking detailed messages when necessary
• Scheduling and confirming appointments using scheduling systems and maintaining accurate calendars
• Performing data entry tasks, including patient or client information, maintaining records and databases with accuracy and confidentiality
• Processing and filing administrative documents in accordance with company procedures and legal requirements
• Handling routine correspondence and preparing outgoing mail and packages
• Maintaining reception areas to ensure they are clean, welcoming, and properly stocked with necessary materials
• Processing payments and managing basic cash handling or point-of-sale systems as required
• Providing general administrative support to various departments and assisting with special projects as needed
• Ensuring compliance with confidentiality and data protection policies at all times

What we're looking for

• Completed secondary education (SMA/SMK) or equivalent; additional qualifications in administration or customer service are desirable
• Proven experience as a receptionist or in a similar administrative support role, ideally within a healthcare, medical, or professional services environment
• Excellent interpersonal and communication skills with the ability to interact professionally with diverse clients and staff members
• Strong organisational abilities and attention to detail, with the capacity to manage multiple tasks simultaneously
• Proficiency in using computer systems, Microsoft Office applications, and scheduling software
• Fluency in Indonesian and English; additional language skills are a plus
• Professional appearance and demeanour with a positive, customer-focused attitude
• Ability to maintain confidentiality and handle sensitive information appropriately
• Reliability and punctuality with a commitment to maintaining consistent attendance
• Knowledge of basic office administration procedures and familiarity with medical or healthcare terminology is advantageous

What we offer

PT Lansheng Global Medika is committed to providing a supportive and professional work environment for our employees. We offer competitive remuneration commensurate with experience and qualifications. Our team members enjoy opportunities for professional development and career progression within a growing healthcare organisation. We provide a collaborative workplace culture where your contributions are valued and recognised. Additional benefits include health and safety provisions in accordance with Indonesian labour regulations, and a supportive management team dedicated to employee wellbeing. We believe in fostering an inclusive workplace and welcome applications from all qualified candidates.

About us

PT Lansheng Global Medika is a leading healthcare service provider dedicated to delivering high-quality medical care and support to our patients and clients. With a commitment to excellence in healthcare delivery, we maintain a professional and compassionate approach to patient care and customer service. Our organisation is built on values of integrity, professionalism, and a genuine commitment to improving health outcomes for those we serve. We pride ourselves on fostering a collaborative team environment where skilled professionals work together to provide exceptional service. Based in West Jakarta, we continue to expand our reach and impact within the healthcare sector, attracting talented individuals who are passionate about making a difference in healthcare.