Mandarin AI Technical Presales Specialist (Jakarta)

Global Ecotech Systems; Jakarta Pusat; On-site; IDR 89,280,000 - 156,240,000; Full time

Job summary

EcoTech is seeking a Mandarin Speaking - AI Technical Specialist (Entry to Mid) for a full-time, on-site role in Jakarta, Indonesia. You will provide technical support for AI-related products and work with customers and partners to gather requirements, support POC, and deployment.

The ideal candidate has strong analytical and communication skills, fluency in Mandarin and English, and a passion for AI concepts, cloud platforms, or software/hardware integration.

Qualifications

• Strong analytical skills to understand technical issues, interpret data, and propose solutions.
• Excellent communication in Mandarin and English to interact with customers and teams.
• Interest and familiarity with AI concepts, cloud platforms, or software/hardware integration.
• Customer-focused mindset with customer service skills to manage inquiries and relationships.
• Bachelor’s degree in CS/Engineering/IT or related field preferred.
• Ability to work collaboratively in a multicultural, fast-changing tech landscape.
• Strong organizational skills and attention to detail in documenting issues and knowledge bases.

Responsibilities

• Provide technical support for AI-related products and solutions on behalf of Principal Partners.
• Collaborate with customers and partners to gather requirements, run POC, and support deployment.
• Work closely with internal teams to ensure successful implementation and handover.
• Maintain and update knowledge bases and guides for end users.

Skills

Analytical skills

Communication skills

Customer service

Team collaboration

Education

Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field

Job description

EcoTech is seeking a Mandarin Speaking - AI Technical Specialist (Entry to Mid) for a full-time, on-site role in Jakarta, Indonesia. You will provide technical support for AI-related products and work with customers and partners to gather requirements, support POC, and deployment.

The ideal candidate has strong analytical and communication skills, fluency in Mandarin and English, and a passion for AI concepts, cloud platforms, or software/hardware integration.