Luxury Butler Supervisor - Guest Experience Leader

The Luxury Collection; Provinsi Bali; On-site; IDR 300,000,000 - 450,000,000; Full time

Job summary

The Luxury Collection resort in Bali is seeking a Butler Supervisor to oversee the Butler team, ensuring personalized service and luxury standards for all guests at Jimbaran, Bali. The role focuses on coaching, training, and developing staff while maintaining exceptional guest experiences.

Located at a luxury property, the supervisor will embody exemplary service, supervise team members, and uphold the Guarantee of Fair Treatment policy while collaborating with management to deliver memorable

Qualifications

• Minimum 3 years of experience as a Butler in a luxury hotel or resort environment.
• At least 1 year of supervisory or team leadership experience within Butler Services, Guest Relations, Front Office, or Luxury Hospitality Operations.
• Previous experience in an international luxury brand is highly preferred.

Responsibilities

• Oversee daily operations of the Butler team and ensure exceptional personalized service.
• Coach and develop Butler associates while maintaining luxury standards.
• Support training, evaluation, and motivation of staff and uphold Open Door policy and company policies.

Skills

Supervisory experience

Butler services

Guest relations

Education

Diploma or Bachelor's Degree in Hospitality Management

Job description

The Luxury Collection resort in Bali is seeking a Butler Supervisor to oversee the Butler team, ensuring personalized service and luxury standards for all guests at Jimbaran, Bali. The role focuses on coaching, training, and developing staff while maintaining exceptional guest experiences.

Located at a luxury property, the supervisor will embody exemplary service, supervise team members, and uphold the Guarantee of Fair Treatment policy while collaborating with management to deliver memorable