L2 Operations Engineer (IT)

Triple-E; Jakarta Pusat; On-site; IDR 223,200,000 - 312,480,000; Full time

Job summary

Triple-E, employed by PT Triple-E and placed with a client, seeks an experienced infra specialist to support Linux systems, GPU servers, and AI-infrastructure platforms. The role emphasizes diagnostics, change execution, platform administration, vendor coordination, and meticulous documentation.

The ideal candidate has 4–7 years in infrastructure support, strong scripting ability, ITSM understanding, and hands-on firmware/driver knowledge for escalation.

Qualifications

• 4–7 years of experience supporting Linux systems, GPU servers, storage, Kubernetes/Slurm or infrastructure platforms.
• Scripting.
• Understanding of ITSM (IT Service Management).
• Change control.
• Firmware/driver fundamentals and technical escalation.

Responsibilities

• Perform advanced diagnostics.
• Execute approved changes.
• Service restoration.
• Platform administration.
• Coordinate with vendors and specialist teams.
• Maintain operational documentation across the assigned AI-infrastructure technology domains.

Skills

Linux systems

GPU servers

Kubernetes

Slurm

Scripting

ITSM

Change control

Firmware basics

Job description

Employed by PT Triple-E, placed with one of our clients

Performs advanced diagnosis, approved changes, service restoration, platform administration, vendor coordination and operational documentation across assigned AI-infrastructure technology domains, and handles technical escalation together with specialist teams.

Requirements

• 4–7 years of experience supporting Linux systems, GPU servers, storage, Kubernetes/Slurm or infrastructure platforms.
• Scripting.
• Understanding of ITSM (IT Service Management).
• Change control.
• Firmware/driver fundamentals and technical escalation.

Job responsibilities

• Perform advanced diagnostics.
• Execute approved changes.
• Service restoration.
• Platform administration.
• Coordinate with vendors and specialist teams.
• Maintain operational documentation across the assigned AI-infrastructure technology domains.