L&D Coordinator I Riverside Golf Club

AYANA Hospitality Group; Gunung Putri; On-site; IDR 66,960,000 - 133,920,000; Full time

Job summary

Riverside Golf Club is seeking a motivated L&D Coordinator to design and implement learning programs for staff, working with HR to identify development needs and align with organizational goals.

You will manage training logistics, monitor program effectiveness, maintain records, and ensure LMS access for all employees. Hospitality experience and strong communication are essential for success in this role.

Qualifications

• Bachelor's degree in HR, Education or related field.
• 2-3 years of experience in learning and development, preferably in hospitality.
• Able to speak English clearly.
• Strong understanding of adult learning principles and training methodologies.
• Excellent interpersonal and communication skills with ability to engage and motivate staff.
• Proficient in using LMS and training technologies.
• Organizational skills and attention to detail; ability to manage multiple projects.
• Analytical skills to evaluate training needs and program effectiveness.
• Proficient in Microsoft Office and basic graphic/video design is a plus.

Responsibilities

• Design, coordinate, and implement engaging training programs meeting diverse employee needs.
• Conduct training needs assessments to identify skill gaps.
• Organize training logistics including scheduling and materials prep.
• Monitor and evaluate training effectiveness using feedback and metrics.
• Maintain accurate training records and generate progress reports.
• Collaborate with departments to align training with business objectives.
• Stay updated with industry trends and best practices in L&D.
• Ensure LMS is accessible to all staff and provide user support.
• Encourage participation in online training programs.
• Assist HR Manager in overseeing performance management activities.

Skills

Communication skills

Interpersonal skills

Project management

Analytical thinking

English language

Education

Bachelor's degree in Human Resources or Education

Tools

LMS proficiency

Training technologies

Microsoft Office Suite

Graphic & video design basics

Job description

Riverside Golf Club is seeking a motivated and detail-oriented L&D Coordinator to join our HR team. This role will focus on creating and implementing effective learning and development programs tailored to meet the needs of our staff and enhance their skills. As an L&D Coordinator, you will work closely with HR Managers to identify learning needs and develop training initiatives that align with organizational goals. Your role will be crucial in fostering a culture of continuous learning and professional growth.

Key Responsibilities:

• Work closely with the HR Manager in design, coordinate, and implement engaging training programs that meet the diverse needs of employees at all levels.
• Conduct training needs assessments to identify gaps in employee skills and knowledge.
• Organize training logistics, including scheduling, materials preparation, and participant communication.
• Monitor and evaluate training effectiveness, utilizing feedback and performance metrics to enhance program offerings.
• Maintain accurate training records and generate reports to track training progress and outcomes.
• Collaborate with other departments to ensure training initiatives align with business objectives.
• Stay up-to-date with industry trends and best practices in learning and development.
• Ensuring the Learning Management System (LMS) is accessible to all staff members.
• • Encouraging employees to take part in online training programs
  • Troubleshoot technical issues within the LMS and provide user support as needed.
• Assist the HR Manager in overseeing performance management activities.

• A Bachelor's degree in Human Resources, Education, or a related field.
• Minimum of 2-3 years of experience in learning and development, preferably within the hospitality industry.
• Able to speak English
• Strong understanding of adult learning principles and training methodologies.
• Excellent interpersonal and communication skills, with the ability to engage and motivate employees.
• Proficient in using Learning Management Systems (LMS) and training technologies.
• Organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.
• Analytical skills to evaluate training needs and program effectiveness.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and basic graphic & video design software is a plus.