Key Account

PT Sanggar Sarana Baja; Jakarta Pusat; On-site; IDR 450,000,000 - 700,000,000; Full time

Job summary

PT Sanggar Sarana Baja in Jakarta is seeking a Senior Sales Manager to drive sales strategy, develop key accounts, and establish long-term relationships with customers in the mining fabrication sector. You will implement Key Account Management programs, monitor partnerships, and ensure customer needs are met promptly.

A strong CRM background and proven ability to analyze market trends are essential. The role requires a Bachelor's degree and at least five years of sales experience in

Qualifications

• Bachelor's degree in any relevant field.
• Minimum 5 years of sales experience in a manufacturing/fabrication company serving the mining industry.
• Strong communication, presentation, and negotiation skills.
• Agile, proactive, and highly driven with strong integrity.
• In-depth understanding of market trends, competitor landscape, and industry best practices within the manufacturing sector for mining applications.
• Proven knowledge and hands-on experience in Customer Relationship Management (CRM) systems.
• Willing to be assigned to any operational area of the company.

Responsibilities

• Develop and implement sales strategies to connect with customers and build long-term relationships.
• Manage key accounts to ensure customer needs are met timely.
• Monitor existing partnerships for growth and engagement.
• Review customer feedback to identify service improvements.
• Analyze satisfaction data and provide insights to enhance products and services.

Skills

Strong communication skills

Presentation skills

Negotiation skills

CRM knowledge

Agile mindset

Proactive & driven

Integrity

Market insight

Education

Bachelor's Degree (S1)

Tools

CRM systems

Job description

• Develop and implement sales strategies and activities to connect the company with customers and establish long-term business relationships.
• Effectively implement Key Account Management programs to maintain strong customer relationships and ensure that customer needs are met in a timely and satisfactory manner.
• Monitor and evaluate existing customer partnerships and business relationships to ensure continuous engagement and business growth.
• Review customer satisfaction measurement results based on customer feedback and identify areas for service improvement.
• Analyze customer satisfaction data and provide insights and recommendations to enhance the quality of the company’s products and services.

Qualifications:

• Bachelor's Degree (S1) in any relevant field.
• Minimum 5 years of sales experience in a manufacturing/fabrication company serving the mining industry.
• Strong communication, presentation, and negotiation skills.
• Agile, proactive, and highly driven individual with strong integrity.
• In-depth understanding of market trends, competitor landscape, and industry best practices within the manufacturing sector for mining applications.
• Proven knowledge and hands-on experience in Customer Relationship Management (CRM) systems.
• Willing to be assigned to any operational area of the company.