Junior IT Operations

RSM INDONESIA; Jakarta Pusat; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

RSM Indonesia is seeking a Junior IT Operations professional to join the Corporate Information Technology team. The role focuses on supporting day-to-day IT operations and ensuring that IT infrastructure, systems, and equipment run smoothly, reliably, and efficiently to support business needs.

Key responsibilities include managing networks and servers, backups and disaster recovery, daily IT operations, IT administration, and provisioning equipment for new hires.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Information Systems or a related field.
• Min. 2 years of experience in IT Operations, IT Support, IT Infrastructure or a related field.
• Knowledge of IT Infrastructure Management (server/storage, data center, cloud, virtualization).
• Understanding of Network Management (LAN/WAN, VPN, config, troubleshooting).
• Knowledge of IT Security (firewall, endpoint security, data protection, access control).
• Familiarity with IT Service Management / ITIL is an advantage.
• Basic understanding of database management and application/infrastructure security.
• Good analytical, troubleshooting, documentation, and coordination skills.
• Good communication skills and ability to work with different teams.

Responsibilities

• Handle network and server structure management to ensure stable connectivity.
• Manage backup systems and disaster recovery procedures to prevent data loss.
• Perform daily operations and troubleshooting to ensure systems function properly.
• Carry out IT administration and document filling.
• Prepare and configure laptops/PCs for new employees.

Skills

Analytical skills

Troubleshooting

Documentation

Coordination

Education

Bachelor's degree in Information Technology, Computer Science, Information Systems

Tools

IT Infrastructure Management

Network Management

IT Security

ITIL / ITSM

Database Management

Job description

RSM Indonesia is currently seeking a qualified and motivated professional to join our Corporate Information Technology team as Junior IT Operations.

The Junior IT Operations role is responsible for supporting the day-to-day IT operations of the company and ensuring that IT infrastructure, systems, and equipment run smoothly, reliably, and efficiently to support business needs.

Key Responsibilities:

• Handle network & server structure management performance to ensure stable and reliable connectivity.
• Handle backup systems, verify data integrity, and maintain disaster recovery procedures to prevent data loss and ensure business continuity.
• Perform daily computer operations and troubleshooting to ensure systems function properly.
• Perform IT administration and document filling.
• Prepare and configure laptops/PCs for new employees.

Qualifications & Requirements:

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
• Min. 2 years of experience in IT Operations, IT Support, IT Infrastructure, or a related field.
• Knowledge of IT Infrastructure Management (e.g. server & storage management, data center operations, cloud infrastructure management, virtualization technologies).
• Understanding of Network Management, including LAN/WAN, VPN, network configuration, and troubleshooting.
• Knowledge of IT security, including firewall, endpoint security, data protection, and access control.
• Familiarity with IT Service Management / ITIL principles is an advantage.
• Basic understanding of database management and application/infrastructure security.
• Good analytical, troubleshooting, documentation, and coordination skills.
• Good communication skills and ability to work effectively with different teams and users.
• Strong attention to detail and ability to manage multiple tasks and priorities.
• Relevant IT certifications are an advantage.