IT Technical Writer

PT-Lawencon-Internasiona; Jakarta Pusat; On-site; IDR 78,120,000 - 133,920,000; Full time

Job summary

PT-Lawencon Internasiona adalah perusahaan TI yang berbasis di Jakarta. Kami sedang mencari kandidat untuk menyusun, mengelola, dan memelihara dokumentasi teknis untuk aplikasi dan sistem informasi, serta SOP operasional.

Kandidat unggulan memiliki kemampuan menulis teknis yang baik, komunikasi yang jelas, dan ketelitian tinggi, dengan pengalaman menggunakan alat dokumentasi seperti Microsoft Office dan Google Docs. Kesiapan bekerja sama dengan tim lintas fungsi sangat diperlukan.

Qualifications

• D3 in IT/CS/IS or related field.
• Strong technical writing and documentation skills.
• Proficient with MS Office, Google Docs and related tools.
• Understanding of application architecture, workflows, and processes.
• Ability to create SOPs, manuals, and diagrams.
• Excellent Indonesian writing with proper spelling and grammar.
• Detail-oriented with strong organizational skills.
• Able to communicate with technical and non-technical stakeholders.
• Able to manage multiple tasks and meet deadlines.
• Willing to learn and adapt to new systems.

Responsibilities

• Prepare, develop, review, and maintain technical documentation for applications and information systems.
• Create and update SOPs, technical manuals, and operational guidelines.
• Document architecture, workflows, and system processes.
• Gather technical information from developers and other stakeholders to ensure accuracy.
• Translate complex information into clear documentation for technical and non-technical audiences.
• Ensure documents comply with Indonesian grammar and spelling conventions.
• Organize and maintain documentation repositories with version control.
• Review documents to reflect changes in applications and systems.
• Prepare workflow diagrams and process flowcharts.
• Coordinate with teams to validate information and obtain approvals.
• Ensure timely delivery of documents.
• Support continuous improvement of documentation standards.

Skills

Technical writing

Documentation

Communication

Attention to detail

Organizational skills

Learning ability

Independent learner

Education

Diploma III (D3) in IT/CS/IS

Tools

Microsoft Office

Google Docs

Job description

• Prepare, develop, review, and maintain technical documentation for applications and information systems.
• Create and update application procedures, Standard Operating Procedures (SOPs), technical manuals, and operational guidelines.
• Document application architecture, application workflows, system processes, and application-related technical specifications.
• Gather technical information from developers, system analysts, application support teams, and other relevant stakeholders to ensure documentation accuracy and completeness.
• Translate complex technical information into clear, structured, and easy-to-understand documentation for technical and non-technical audiences.
• Ensure all technical documents comply with established documentation standards, formatting guidelines, and proper Indonesian language grammar and spelling conventions.
• Organize, maintain, and update technical documentation repositories to ensure document accessibility, consistency, and version control.
• Review existing technical documents and revise them to reflect application changes, system enhancements, and updated operational procedures.
• Prepare application workflow diagrams, process flowcharts, and supporting technical illustrations as required.
• Coordinate with relevant teams to validate technical information and obtain approval for completed documentation.
• Ensure all documents are delivered accurately and within the agreed timelines.
• Support continuous improvement of technical documentation standards, templates, and processes.

Requirements

• Minimum Diploma III (D3) in Information Technology, Computer Science, Information Systems, Technical Communication, or a related field.
• Good technical writing, documentation, and communication skills.
• Proficiency in documentation tools such as Microsoft Office, Google Docs, and other relevant documentation tools.
• Understanding of application procedures, application architecture, application workflows, and system processes.
• Ability to develop structured technical documents, including SOPs, technical manuals, application procedures, and workflow documentation.
• Ability to create application workflow diagrams, process flowcharts, and technical illustrations.
• Excellent Indonesian writing skills, with the ability to prepare clear, accurate, well-structured documents in accordance with proper Indonesian spelling and grammar conventions.
• Strong attention to detail, organizational skills, and the ability to maintain documentation accuracy and consistency.
• Ability to communicate effectively and collaborate with technical and non-technical stakeholders.
• Ability to manage multiple documentation tasks and meet established deadlines.
• Ability to learn independently and adapt to changes in application systems, technologies, and documentation standards.

We are a rapid-growth and highly innovative IT company based in South Jakarta. We are looking for talented and motivated candidates to be part of our team.Our employees are youthfully enthousiastic and highly passionate about advancement in Information Technology. Thus, we invite you to futher develop your professional expertise and join us in our path to become the chosen software provider in business enterprise application.