IT Support Specialist
Arya Noble
14 days+
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Job summary
Arya Noble in Jakarta Selatan is seeking an IT Support specialist to diagnose computer issues and configure systems for new users.
The ideal candidate will have a Bachelor's degree in IT or Computer Science and 1-2 years of relevant experience, including strong knowledge of computer networks and desktop support. This role also involves completing IT support projects that improve operational efficiency.
Qualifications
- Bachelor's degree in Information Technology or Computer Science.
- 1-2 years of experience in IT Support; fresh graduates are welcome.
- Strong knowledge of computer networks, desktop support, and hardware.
Responsibilities
- Diagnose and resolve computer-related issues based on user descriptions.
- Configure computers for new users according to company policy.
- Complete IT support projects to improve operational efficiency.
Skills
IT Support
Computer Networks
Desktop Support
Microsoft Office
Education
Bachelor's degree in Information Technology or Computer Science
Tools
Hardware Setup
Software Installation
Job description
Responsibilities
- Diagnose and resolve computer-related issues, including hardware, software, server, email, etc., based on user descriptions.
- Configure computers for new users or clinics according to company policy to meet operational needs.
- Complete IT support projects aimed at improving operational efficiency, ensuring they are on time and meet their objectives.
- Foster positive relationships and collaboration with both internal and external parties to achieve operational and business goals.
- Monitor and assess the configuration and maintenance processes to uphold service level agreements and response time targets.
- Ensure all administrative tasks are completed to maintain operational excellence.
Qualifications
- Bachelor's degree in Information Technology or Computer Science.
- 1-2 years of experience in IT Support; fresh graduates are welcome.
- Strong knowledge of computer networks, desktop support, and hardware.
- Proficiency in software installation, hardware setup, and Microsoft Office.
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