IT Support (Banking - Junior Level)

PT Rapid Teknologi Indonesia; Tangerang Selatan; On-site; IDR 78,120,000 - 111,600,000; Full time

Job summary

PT Rapid Teknologi Indonesia is seeking an IT Support professional with a Diploma III in Computer/Informatic Engineering or related field and at least 2 years of experience in IT support, preferably in financial institutions or banking. The role requires a good attitude, strong communication, and solid interpersonal skills to provide effective technical support and troubleshoot IT-related issues.

Interested candidates should be prepared to discuss their background and compensation expectations

Qualifications

• Diploma III in Computer Engineering, Informatics Engineering, or a related field is required.
• Minimum 2 years of experience in IT Support, preferably in financial institutions/banking.
• Strong communication and interpersonal skills are essential for this role.

Responsibilities

• Provide effective technical IT support and troubleshoot hardware and software issues.
• Assist users and resolve IT-related problems promptly and professionally.
• Collaborate with team to ensure smooth IT operations and user satisfaction.

Skills

Communication

Interpersonal skills

Troubleshooting

Customer service

Education

Diploma III in Computer Engineering / Informatics Engineering

Job description

Minimum Diploma III (D3) in Computer Engineering, Informatics Engineering, or a related field.

Minimum 2 years of experience as an IT Support, preferably in financial institutions and/or the banking industry.

Good attitude, strong communication skills, and interpersonal skills.

Able to provide effective technical support and troubleshoot IT-related issues.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Indonesia?
• What's your expected monthly basic salary?
• How many years' experience do you have in an Information Technology Support Role?
• Which of the following types of qualifications do you have?

PT Rapid Teknologi Indonesia, we are professional IT service provider company in Indonesia with talented and committed people to provide IT services with responsive, creative, and adaptive solution.