IT Support

Bali Super Host; Kecamatan Ubud; On-site; IDR 157,627,000 - 295,551,000; Full time

Job summary

BaliSuperHost in Bali is seeking an IT Support professional to keep all office technology running smoothly. You will handle day-to-day IT support for staff, install and troubleshoot computers, printers, and network gear, and ensure security patches are applied across systems.

The role requires clear communication, problem solving under pressure, and a detail-oriented approach to managing equipment and documents. English is preferred; a related degree is recommended.

Qualifications

• Proven experience in IT Support, preferably in hospitality, property management, or the service industry.
• Strong knowledge of hardware, software, networking, and basic system administration.
• Excellent communication and interpersonal skills.
• Able to explain technical issues in a simple and easy-to-understand way.

Responsibilities

• Provide day-to-day IT support for office staff and operations.
• Install, configure, maintain, and troubleshoot computers, hardware, software, printers, and other IT equipment.
• Ensure hardware and software are regularly updated with the latest security patches.
• Troubleshoot network, internet, Wi-Fi, and connectivity issues.
• Maintain IT equipment inventory and conduct regular audits.
• Assist with the implementation and configuration of new systems and technology.
• Monitor IT issues and provide timely solutions to minimize disruptions.

Skills

IT Support

Communication skills

Troubleshooting

Detail-oriented

English proficiency

Education

Bachelor’s degree in Information Technology, Computer Science, or a related field

Job description

BaliSuperHost is looking for a proactive, detail-oriented, and service-minded IT Support to join our team in Bali. If you enjoy solving technical problems, supporting a fast-paced team, and making sure technology runs smoothly behind the scenes, we’d love to hear from you!

What You’ll Do

Provide day-to-day IT support for office staff and operations.

Install, configure, maintain, and troubleshoot computers, hardware, software, printers, and other IT equipment.

Ensure hardware and software are regularly updated with the latest security patches.

Troubleshoot network, internet, Wi-Fi, and connectivity issues.

Ensure office computers, network infrastructure, servers, and Wi-Fi are functioning efficiently.

Assist team members with technical issues and explain solutions clearly to non-technical users.

Support guest technology-related issues when required, including Wi-Fi connection and device compatibility.

Maintain IT equipment inventory and conduct regular audits.

Assist with the implementation and configuration of new systems and technology.

Monitor IT issues and provide timely solutions to minimize operational disruptions.

Maintain proper documentation of IT assets, configurations, and troubleshooting activities.

What We’re Looking For

Proven experience in IT Support, preferably in hospitality, property management, or the service industry.

Strong knowledge of hardware, software, networking, and basic system administration.

Excellent communication and interpersonal skills.

Able to explain technical issues in a simple and easy-to-understand way.

Strong troubleshooting and problem-solving abilities.

Detail-oriented, organized, and able to manage multiple tasks simultaneously.

Comfortable working in a fast-paced environment and under pressure.

Proactive attitude with a strong sense of responsibility.

Good command of English is preferred.

Bachelor’s degree in Information Technology, Computer Science, or a related field is preferred.

BaliSuperHost specializes in Real Estate Services to provide the finest villas for sales under a Freehold or a Leasehold agreement.

Freehold or Hak Milik is the most complete and strongest form of land title ownership in Indonesia however only Indonesian Nationality are entitled to own land under a Freehold title (Hak Milik)

The other option is Leasehold, this is a long-term lease contract. Although the land title is not under the foreigner’s name and remains under the ownership of the original owner, the land can be rented for an initial period of around 25 years and can then be extended up to a period of 70 years. After the lease begins, the owner’s title of Hak Milik (Right to Own) will be legally transferred to the foreigner under the Hak Sewa title (Right to Lease).

If the Leasehold is not renewed once it expires, all rights go back to the original owner and it becomes a Freehold (Hak Milik) property again.

This specificity to have Freehold or Leasehold options brings dynamism to the Balinese Real Estate market, giving many different options to find the right opportunity for the right investment or the right long-term residence.

Our real estate agents can assist you in English, Bahasa Indonesia, French or Russian to find your dream property.

BaliSuperHost was born to provide a global Real Estate Services: Freehold and Leasehold transactions but also short-term rental services and Villas Management services

BaliSuperHost specializes in Real Estate Services to provide the finest villas for sales under a Freehold or a Leasehold agreement.

Freehold or Hak Milik is the most complete and strongest form of land title ownership in Indonesia however only Indonesian Nationality are entitled to own land under a Freehold title (Hak Milik)

The other option is Leasehold, this is a long-term lease contract. Although the land title is not under the foreigner’s name and remains under the ownership of the original owner, the land can be rented for an initial period of around 25 years and can then be extended up to a period of 70 years. After the lease begins, the owner’s title of Hak Milik (Right to Own) will be legally transferred to the foreigner under the Hak Sewa title (Right to Lease).

If the Leasehold is not renewed once it expires, all rights go back to the original owner and it becomes a Freehold (Hak Milik) property again.

This specificity to have Freehold or Leasehold options brings dynamism to the Balinese Real Estate market, giving many different options to find the right opportunity for the right investment or the right long-term residence.

Our real estate agents can assist you in English, Bahasa Indonesia, French or Russian to find your dream property.

BaliSuperHost was born to provide a global Real Estate Services: Freehold and Leasehold transactions but also short-term rental services and Villas Management services