IT Support
PT ELISTEC INFORMATIKA UTAMA
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Job summary
PT ELISTEC INFORMATIKA UTAMA is looking for an IT Support to provide Level 1 assistance and manage end-user helpdesk requests in Jakarta. You will troubleshoot PC and laptop hardware/ software issues and monitor basic network connectivity to ensure smooth IT operations.
Ideal candidates have at least 3 years of IT support or helpdesk experience, strong problem-solving skills, and effective communication with end users.
Qualifications
- Minimum 3 years of experience as an IT Support or Helpdesk.
- Experience providing Level 1 support and handling end-user requests.
- Familiar with Windows OS and troubleshooting PC hardware/software.
Responsibilities
- Provide Level 1 IT support and handle end-user helpdesk requests.
- Troubleshoot PC/Laptop hardware and software issues.
Skills
Job description
IT Support role providing Level 1 support and handling helpdesk requests from end users.
Provide Level 1 support and handle helpdesk requests from end users
Troubleshoot PC/laptop hardware and software issues
Troubleshoot network connectivity issues
Handle user service requests and perform daily IT monitoring based on established checklists
Minimum 3 years of experience as an IT Support / Helpdesk
Experienced in providing Level 1 support and handling helpdesk requests from end users
Familiar with Windows OS and troubleshooting PC/laptop hardware and software issues
Possess basic networking knowledge and ability to troubleshoot network connectivity issues
Good problem-solving skills, responsive, and able to communicate effectively with end users
Hirer responsiveness Salary match Number of applicants
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