IT & Network Specialist — SAP & Logistics Infra

Pt.Langgeng Jaya Plastindo; Gresik; On-site; IDR 240,000,000 - 360,000,000; Full time

Job summary

Cargill in Indonesia is recruiting a Customer Operations Specialist - ID to support domestic and export shipping, order processing, and issue resolution within the food enterprise. You will optimize shipments, monitor returns, and coordinate with sales and vendors.

The role requires a bachelor's degree with at least 3 years in Customer Service/Operations, ERP experience (SAP preferred), and comfort with AI/digital tools to boost productivity.

Qualifications

• Bachelor's degree with a minimum of 3 years in Customer Service/Operations/Supply Chain or related field.
• Experience using ERP systems, SAP preferred.
• Experience leveraging AI, digital tools, and automation to improve productivity.
• Demonstrates integrity, accountability, and professionalism.
• Proven ability to work in a fast-paced, cross-functional environment.
• Willingness to support outside regular hours when required.

Responsibilities

• Receive and process inquiries or shipping instructions from customers/sales/overseas.
• Check cargo data and CIPL for international and domestic shipments.
• Coordinate with vendors and airlines, manage AWB, export/import clearance.
• Monitor loading/unloading for every shipment and ensure safety/compliance.
• Provide daily reports to customers and maintain vendor communication.
• Coordinate with Customs and other departments for accurate billing and documentation.

Skills

Cross-functional collaboration

Problem solving

Ownership mindset

Flexibility

Customer focus

Education

Bachelor's degree

High School or better

Tools

SAP

AI tools

Job description

Cargill in Indonesia is recruiting a Customer Operations Specialist - ID to support domestic and export shipping, order processing, and issue resolution within the food enterprise. You will optimize shipments, monitor returns, and coordinate with sales and vendors.

The role requires a bachelor's degree with at least 3 years in Customer Service/Operations, ERP experience (SAP preferred), and comfort with AI/digital tools to boost productivity.