IT Manager

PT. LIPPO KARAWACI TBK; Provinsi Bali; On-site; IDR 450,000,000 - 750,000,000; Full time

Job summary

PT. Lippo Karawaci Tbk is seeking a seasoned IT Infrastructure Manager to oversee the site’s IT environment. You will ensure system availability, maintain networks, NAS storage, and cloud integrations to support production processes.

You will monitor performance, troubleshoot issues, coordinate with vendors, and enforce IT policies while safeguarding data and security across the site.

Qualifications

• Bachelor's degree in IT or related field is required.
• 5–8 years of IT infrastructure, network operations, or IT operations experience with supervisory exposure.
• Solid knowledge of computer hardware, networking, Wi‑Fi, storage systems, and power infrastructure.
• Hands‑on experience managing NAS and storage systems is strongly preferred.
• Familiarity with basic cloud services and data‑transfer workflows.
• Experience supporting IT infrastructure in manufacturing or production environments is an advantage.
• Strong troubleshooting, analytical, and problem‑solving skills.
• Good coordination and communication with both technical and non‑technical stakeholders.

Responsibilities

• Manage and oversee overall site IT infrastructure for availability and continuity.
• Maintain and support computers, network, Wi‑Fi, NAS, and storage systems.
• Manage data collection devices and IT systems used in production processes.
• Oversee basic cloud services and integration with existing infrastructure.
• Monitor performance and proactively identify potential issues.
• Provide technical support for hardware, software, and connectivity problems.
• Coordinate with vendors and external IT service providers for maintenance and implementations.
• Establish IT policies, procedures, and standards for site technology resources.
• Ensure data availability, backups, access controls, and storage reliability.
• Support production teams by ensuring reliable IT systems and data transfer workflows.
• Manage IT assets, equipment inventory, maintenance schedules, and documentation.
• Ensure compliance with company standards and security requirements.

Skills

IT infrastructure

Networking

Wi-Fi

NAS

Storage systems

Cloud services

Data transfer workflows

Troubleshooting

Vendor coordination

Team leadership

Education

Bachelor's degree in Information Technology, Computer Science, Information Systems

Tools

NAS

Storage systems

Cloud services

Networking equipment

Job description

Manage and oversee the overall site IT infrastructure, ensuring system availability, reliability, and operational continuity.

Maintain and support computers, network infrastructure, Wi-Fi connectivity, NAS, storage systems, and external storage devices.

Manage and maintain data collection devices and IT systems used in production and operational processes.

Oversee basic cloud services and ensure appropriate integration with existing site IT infrastructure.

Monitor IT infrastructure performance and proactively identify potential technical issues or system disruptions.

Provide technical support and troubleshooting for hardware, software, network, and connectivity-related issues.

Coordinate with vendors and external IT service providers for infrastructure maintenance, technical support, and system implementation.

Establish and implement IT policies, procedures, and operational standards to ensure effective management of site technology resources.

Ensure data availability, storage reliability, backup procedures, and appropriate access controls.

Support production teams by ensuring reliable IT systems and data-transfer workflows.

Manage IT assets, equipment inventory, maintenance schedules, and related documentation.

Ensure IT infrastructure and operations comply with company standards and relevant security requirements.

Requirements / Qualifications

Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.

Minimum 5-8 years of experience in IT infrastructure, network administration, or IT operations, with managerial or supervisory experience preferred.

Solid technical knowledge of computer hardware, networking, Wi-Fi, storage systems, and power infrastructure.

Hands-on experience managing NAS and storage systems is strongly preferred.

Familiarity with basic cloud services and data-transfer workflows.

Experience supporting IT infrastructure in manufacturing, industrial, or production environments is an advantage.

Strong troubleshooting, analytical, and problem-solving skills.

Good coordination and communication skills, with the ability to support both technical and non-technical stakeholders.