IT Manager

PT EGI RESOURCES; Jakarta Selatan; On-site; IDR 350,000,000 - 600,000,000; Full time

Job summary

PT EGI RESOURCES is seeking an IT Operations Manager to oversee the company's IT operations, infrastructure, and technology systems in Jakarta. The role ensures reliable performance of networks, servers, and business applications across locations.

The ideal candidate has a minimum of a Bachelor's degree in CS/IT/IS, 5+ years in IT leadership, and proven ability to lead teams, manage budgets, and drive technology initiatives with strong communication and strategic planning skills.

Qualifications

• Bachelor's degree in CS/IT/IS or related field
• 5+ years IT managerial/leadership experience
• Strong knowledge of IT infrastructure, networks, hardware, software, and system management
• Experience managing IT budgets and vendors
• Fluent English (written and spoken)
• Ability to lead IT teams and projects

Responsibilities

• Oversee IT operations, infrastructure, and tech systems
• Ensure IT systems, hardware, software, and networks operate reliably
• Monitor performance and minimize downtime
• Manage IT infrastructure (servers, networks, CCTV, PABX, etc.)
• Ensure security, access control, and data protection
• Lead and develop IT team, assign responsibilities, provide guidance
• Coordinate with departments to address IT requirements
• Prepare IT budgets and vendor negotiations
• Develop IT strategies aligned with business goals
• Provide regular reporting on IT performance and projects

Skills

Leadership

Communication

Analytical thinking

Problem solving

Interpersonal skills

Education

Bachelor's degree in Computer Science / IT / Information Systems

Tools

PMS

POS

HRIS

Accounting software

Job description

Minimum Bachelor's Degree (S1) in Computer Science, Information Technology, Information Systems, or a related field.

Minimum 5 years of experience in an IT Managerial or leadership position.

Strong knowledge of IT infrastructure, network administration, hardware, software, and system management.

Proven experience in managing IT teams, projects, and daily IT operations.

Strong problem solving, analytical, and decision-making skills.

Excellent leadership, communication, and interpersonal skills.

Ability to manage IT budgets, system maintenance, and technology implementation.

Good command of English, both written and spoken.

Responsible, proactive, and able to work independently as well as collaboratively.

Jobdesc:

IT Operations Management

Oversee and manage the company's overall IT operations, infrastructure, and technology systems.

Ensure all IT systems, hardware, software, and networks operate efficiently and reliably.

Monitor system performance and ensure minimal operational downtime.

IT Infrastructure & Network Management

Manage and maintain IT infrastructure, including servers, networks, Wi-Fi, computers, CCTV, PABX, and other IT equipment.

Ensure network security, connectivity, and system reliability across all company locations.

Coordinate IT infrastructure installation, upgrades, and maintenance.

System & Software Management

Oversee the implementation, integration, and maintenance of company software and business applications.

Ensure the proper operation of operational systems, including hotel management systems (PMS), POS systems, HRIS, accounting software, and other business applications.

Identify opportunities to improve business processes through technology and automation.

Lead, supervise, and develop the IT team to ensure effective performance and service delivery.

Assign responsibilities, monitor team performance, and provide technical guidance.

Coordinate with other departments to identify and address their IT requirements.

IT Security & Data Management

Develop and implement IT security policies, procedures, and data protection measures.

Ensure regular data backups, system recovery plans, and protection against cybersecurity threats.

Manage user access, system permissions, and confidential company information.

Prepare and manage the IT department's annual budget and operational expenses.

Evaluate, negotiate, and coordinate with IT vendors, service providers, and technology partners.

Ensure cost-effective procurement and utilization of IT equipment and services.

Reporting & Strategic Planning

Prepare regular reports on IT operations, system performance, issues, and project progress.

Develop IT strategies and technology improvement plans aligned with company objectives.

Provide recommendations to management regarding technology investments and digital transformation.