IT Manager

Pullman Hotels & Resorts; Kota Bandung; On-site; IDR 240,000,000 - 360,000,000; Full time

Job summary

Pullman Hotels & Resorts in Bandung, Indonesia is seeking an IT Manager to lead and optimize the hotel's IT operations. You will ensure reliable systems, network infrastructure, and end-user support across departments.

You will coordinate with vendors, mentor the IT team, and drive improvements in service quality and security. This role requires strong leadership, English proficiency, and hotel IT experience.

Qualifications

• Minimum 2 years as an IT Manager in the hotel industry.
• Experience managing hotel IT operations and systems.
• Strong knowledge of IT infrastructure, networking, hardware, and software.
• Excellent leadership, problem-solving, and communication skills.
• Ability to work independently and with other departments.

Responsibilities

• Manage and oversee the hotel's daily IT operations.
• Ensure maintenance and functionality of IT systems, hardware, software, and network.
• Handle IT-related issues and provide technical support to departments.
• Monitor IT systems, troubleshoot problems, and ensure reliability.
• Coordinate with vendors and external parties on IT matters.
• Supervise and manage the IT team to ensure effective daily operations.

Skills

IT leadership

Hotel IT operations

English communication

Job description

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

• Manage and oversee the hotel's daily IT operations and ensure all systems run smoothly.
• Ensure proper maintenance and functionality of hotel IT systems, hardware, software, and network infrastructure.
• Handle IT-related issues and provide technical support to hotel departments.
• Monitor IT systems, troubleshoot technical problems, and ensure system reliability.
• Coordinate with vendors and external parties regarding IT-related matters.
• Supervise and manage the IT team to ensure effective daily operations.

Qualifications

• Minimum 2 years of experience as an IT Manager in the hotel industry.
• Previous experience managing hotel IT operations and systems.
• Good knowledge of IT infrastructure, networking, hardware, and software.
• Strong leadership, problem-solving, and communication skills.
• Able to work independently and collaboratively with other departments.
• Good command of English.

Additional Information

Your Team And Working Environment

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.