IT Infrastructure Engineer I – Field & Remote Support

Nabors Career Site; Banten; On-site; IDR 150,000,000 - 240,000,000; Full time

Job summary

Nabors is seeking a motivated Engineer I for on-site IT infrastructure support in Tangerang Selatan, Banten. The role focuses on maintaining and supporting a subset of the technical infrastructure, including routers, switches, wireless access points, and servers, with escalation to more senior staff as needed.

The engineer will document activities, monitor performance, and assist in the deployment of new technology while coordinating with operations and vendors.

Qualifications

• - Diploma (D3) or Bachelor's in Information Technologies, Computer Science, Information Systems, or related fields.
• - Minimum 5 years' experience in IT Support, IT Helpdesk or Technical Support.
• - Experience in Oil & Gas, Mining, Industrial, or Engineering environments preferred.

Responsibilities

• Performs standard technology engineering activities under direction to develop professional skills and familiarize with methods, practices, and projects.
• - Maintains a subset of infrastructure to ensure operational availability, documents maintenance activities, and monitors performance.
• - Provides Tier 3 support for assigned infrastructure and troubleshoots issues per established procedures.
• - Attends client/vendor meetings, gathers information, and assists in meeting client needs.
• - Builds and tests subsets of infrastructure, and explores new products/technologies to enhance service value.

Skills

Windows OS

Network Troubleshooting

TCP/IP

VLAN

Documentation

Vendor coordination

AutoCAD

Education

Associate/Bachelor in IT/related

Tools

Windows Server

Office 365

VPN

NVR/DVR

CCTV systems

Job description

Nabors is seeking a motivated Engineer I for on-site IT infrastructure support in Tangerang Selatan, Banten. The role focuses on maintaining and supporting a subset of the technical infrastructure, including routers, switches, wireless access points, and servers, with escalation to more senior staff as needed.

The engineer will document activities, monitor performance, and assist in the deployment of new technology while coordinating with operations and vendors.