Field IT Infrastructure Engineer

Nabors Industries Ltd.; Banten; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

Nabors Industries Ltd. in Indonesia is seeking an Engineer I to support and maintain a subset of IT infrastructure at a Tangerang Selatan site.

You will gain hands-on experience, document activities, and escalate as needed to ensure continuous system availability. The role requires 2–4 years of related experience, a Diploma or Bachelor in IT, and familiarity with Windows OS, TCP/IP, and network troubleshooting.

Qualifications

• Minimum Diploma (3) / Bachelor (S1) in Information Technologies, Computer Science , Information Systems, or related fields.
• Minimum 5 Year Experience in IT Support , IT Helpdesk or Technical Support
• Experience in Oil and Gas, Mining, Industrial , or Engineering environment is high preferred.
• Experience working in remote/site location, drilling rigs, or industrial sites is an advantage.
• Good command of English , both written and verbal , is an advantage.

Responsibilities

• Performs, with direction, standard technology engineering activities that develop professional skills/knowledge and provide familiarization with technology engineering staff, methods, practices, and projects
• Maintains a subset of the infrastructure to assure operational availability; documents maintenance activities; gathers data and monitors capacity and performance; and performs basic, routine backup activities to maintain continuity
• Provides Tier 3 support for their area(s) of the infrastructure Troubleshoots non-complex hardware and software problems by analyzing a chain of events and applying technical knowledge following established procedures and standards
• Attends and observes experienced colleagues in client meetings and vendor interactions; applies learned knowledge and skills when interacting with clients in order to gather information and elicit details of their needs; works to resolve client needs that are relevant to assigned infrastructure subset
• Builds, within parameters or a predetermined process, an assigned subset of the infrastructure to meet requested needs; performs testing and installation of new subsets Investigates and explores, under the direction and guidance of senior colleagues, new products and technologies, relevant to assigned infrastructure subset to enhance technology engineering service value

Skills

Windows OS

TCP/IP

LAN/WAN

DNS/VLAN

Wi-Fi

VPN

Firewall

Network Troubleshooting

Documentation

AutoCAD

Education

Diploma/Associate/Bachelor in IT

Tools

AutoCAD

CCTV/NVR

Job description

Nabors Industries Ltd. in Indonesia is seeking an Engineer I to support and maintain a subset of IT infrastructure at a Tangerang Selatan site.

You will gain hands-on experience, document activities, and escalate as needed to ensure continuous system availability. The role requires 2–4 years of related experience, a Diploma or Bachelor in IT, and familiarity with Windows OS, TCP/IP, and network troubleshooting.