IT Specialist

Nabors; Banten; On-site; IDR 144,000,000 - 216,000,000; Full time

Job summary

Nabors seeks an Engineer I to maintain and support a subset of the company’s IT infrastructure in an on-site capacity at the Tangerang Selatan site in Banten, Indonesia. You will assist with routine maintenance, document activities, and provide Tier 3 support for hardware and software issues as part of a larger engineering team.

The role requires 2–4 years in an IT/engineering environment, strong networking knowledge (TCP/IP, LAN/WAN, VLAN, VPN), and the ability to operate in remote or

Qualifications

• Associate/Bachelor level in IT, Computer Science, or related field.
• 5+ years in IT support, helpdesk, or technical support preferred.
• Experience in oil & gas, mining, industrial or engineering environments is a strong plus.

Responsibilities

• Perform standard technology engineering activities to maintain and support infrastructure.
• Maintain infrastructure components and document maintenance activities.
• Provide Tier 3 support and troubleshoot hardware/software issues per procedures.
• Engage with clients, vendors, and internal teams to gather requirements and resolve needs.
• Build and test subsets of infrastructure, installing and validating new components.

Skills

English proficiency

Professional communication

Education

Diploma or Bachelor's in IT/related field

Tools

Windows OS

Microsoft Office 365

Hardware

Software installation

TCP/IP

LAN/WAN

DHCP

DNS

VLAN

Wi‑Fi

VPN

Switches/Router/Firewall

CCTV System/NVR/DVR/IP cameras

Fiber Optic

Network infrastructure

IT asset management

AutoCAD

Job description

Nabors is a leading provider of advanced technology for the energy industry. With operations in about 20 countries, Nabors has established a global network of people, technology and equipment to deploy solutions that deliver safe, efficient and responsible hydrocarbon production. By leveraging its core competencies, particularly in drilling, engineering, automation, data science and manufacturing, Nabors aims to innovate the future of energy and enable the transition to a lower carbon world.

Job Description

The Engineer I position performs technology engineering work that is focused on the maintenance and support for a subset of the technical infrastructure (e.g., router, edge router, workgroup switch, tower site, wireless access point, single server, single system, routine database creation). Escalates issues as needed to the next level of engineer job progression.

Job Info

• Job Identification 1001870
• Posting Date 10/06/2026, 03:04 AM
• Degree Level Associate Degree
• Job Schedule Full time
• Locations Kawasan Industri Taman Tekno, Tangerang Selatan, Banten, 15314, ID

Responsibilities

• Performs, with direction, standard technology engineering activities that develop professional skills/knowledge and provide familiarization with technology engineering staff, methods, practices, and projects
• Maintains a subset of the infrastructure to assure operational availability; documents maintenance activities; gathers data and monitors capacity and performance; and performs basic, routine backup activities to maintain continuity
• Provides Tier 3 support for their area(s) of the infrastructure Troubleshoots non-complex hardware and software problems by analyzing a chain of events and applying technical knowledge following established procedures and standards
• Attends and observes experienced colleagues in client meetings and vendor interactions; applies learned knowledge and skills when interacting with clients in order to gather information and elicit details of their needs; works to resolve client needs that are relevant to assigned infrastructure subset
• Builds, within parameters or a predetermined process, an assigned subset of the infrastructure to meet requested needs; performs testing and installation of new subsets Investigates and explores, under the direction and guidance of senior colleagues, new products and technologies, relevant to assigned infrastructure subset to enhance technology engineering service value

Qualifications

• 2 to 4 years of relevant functional experience in engineer role or equivalent
• Basic understanding of the principles of IT infrastructure support, and working knowledge in one or two technology areas

Job Qualification

• Minimum Diploma (3) / Bachelor (S1) in Information Technologies, Computer Science , Information Systems, or related fields.
• Minimum 5 Year Experience in IT Support , IT Helpdesk or Technical Support
• Experience in Oil and Gas, Mining, Industrial , or Engineering environment is high preferred.
• Experience working in remote/site location, drilling rigs, or industrial sites in an advantage .
• Good command of English , both written and verbal , is an advantage.

Technical Skill.

• Good Knowledge of Windows OS , Microsoft Office/Office 365, Hardware , software installation, configuration, and troubleshooting.
• Good understanding of TCP/IP, LAN/WAN, DHCP, DNS,VLAN, Wi-Fi, VPN, and basic Network Troubleshooting .
• Familiar with configuration and troubleshooting of Switches, router , firewall and wireless access.
• Experience supporting server, Network Equipment , Printer, and other IT Peripherals .
• Familiar with CCTV System, NVR/DVR, IP cameras, and basic surveillance network troubleshooting .
• Understanding of structure cabling, Fiber Optic, Ethernet, and Network Infrastructure is an advantage.
• Able to perform IT Equipment installations, preventive maintenance, troubleshooting, replacement, and asset management.
• Able to prepare and maintenance IT documentations, network diagram, equipment inventory, configuration record, and troubleshooting reports.
• Ability to coordinate with Operation , Vendor, and third-party service providers.
• AutoCAD knowledge or experience is an added advantage .

PHYSICAL REQUIREMENTS / WORKING CONDITIONS

Office environment While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand, walk and use hands. The employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job includes close vision and distance vision.

Equal Opportunity Employer

Nabors is committed to providing equal employment opportunities to all employees and applicants and prohibiting discrimination and harassment of any type without regard to race, religion, age, color, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  This applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.  To learn more about our Fair Employment practices, please refer to the Nabors Code of Conduct .