IT Application Support

PT Graha Karya Informasi; Daerah Khusus Ibukota Jakarta; Hybrid; IDR 44,640,000 - 66,960,000; Full time

Job summary

Graha Karya Informasi is seeking an entry-level IT Support professional in South Jakarta to monitor and maintain applications, diagnose issues, and communicate incidents to stakeholders. Flexibility to work 3 days onsite and 2 days remote is required.

The role emphasizes strong analytical skills, familiarity with Linux/Windows, Google Cloud, and database tools like PostgreSQL or SQL Server, with 24x7 support of critical applications.

Qualifications

• Final year or fresh graduate preferably majoring in Computer Science, Informatics, Information Systems
• Willing to do WFO (3x a week) and WFH (2x a week) in South Jakarta
• Good analytical skills
• Familiar with operating system Linux or Windows
• Familiar with Google Cloud Platform
• Familiar with software (e.g postman)
• Familiar with database (e.g. PostgreSQL, SQL Server)
• Support application 24x7

Responsibilities

• Support monitoring and maintain application
• Diagnosis and Investigation any issue occurs
• Communicate incident to stakeholders
• Resolution and recovery any issue occurs

Skills

Analytical skills

Linux

Windows

Google Cloud Platform

Postman

Education

Final year student / fresh graduate in CS/Informatics/Information Systems

Tools

PostgreSQL

SQL Server

Job description

Support monitoring and maintain application

Diagnosis and Investigation any issue occurs

Communicate incident to stakeholders Resolution and recovery any issue occurs Requirements:

Final year or fresh graduate preferably majoring in Computer Science, Informatics, Information Systems

Willing to do WFO (3x a week) and WFH (2x a week) in South Jakarta

Good analytical skills

Familiar with operating system Linux or Windows

Familiar with Google Cloud Platform

Familiar with software (e.g postman) Familiar with database (e.g postqresql, SQL Server) Support application 24x7

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Graha Karya Informasi established in 2010, which focuses its business in IT Services. Graha Karya Informasi has strong management support, and experienced and certified resources.

Graha Karya Informasi is sure to be the best and will provide the best solution for the needs of the Information technology which continues to increase and become an important part in industry and business

The Demand of IT Support service has arisen from the Increasingly business competition and the tighter budget allocated to IT divisions. By leveraging Graha Karya Informasi capabilities in delivering IT services, we are able to help our customers to achieve and maintain excellent IT operations through our Managed IT Services. These services help our customers derive maximum value from their IT investments at every stage of the technology lifecycle. Graha Karya Informasi offer flexible and custom services to accommodate rapid business changes and to help our customer manage complex systems.

Graha Karya Informasi established in 2010, which focuses its business in IT Services. Graha Karya Informasi has strong management support, and experienced and certified resources.

Graha Karya Informasi is sure to be the best and will provide the best solution for the needs of the Information technology which continues to increase and become an important part in industry and business

The Demand of IT Support service has arisen from the Increasingly business competition and the tighter budget allocated to IT divisions. By leveraging Graha Karya Informasi capabilities in delivering IT services, we are able to help our customers to achieve and maintain excellent IT operations through our Managed IT Services. These services help our customers derive maximum value from their IT investments at every stage of the technology lifecycle. Graha Karya Informasi offer flexible and custom services to accommodate rapid business changes and to help our customer manage complex systems.

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