Application Support

PT Astra Graphia Information Technology; Jakarta Pusat; In loco; IDR 100.440.000 - 145.080.000; Part-time

Descrizione del lavoro

Astra Graphia Information Technology mencari tenaga IT Support produksi untuk mendukung operasional aplikasi perusahaan secara langsung di lokasi. Posisi ini menuntut kemampuan menangani insiden, pemantauan aplikasi, serta menjaga SLA yang telah ditetapkan.

Kualifikasi utama termasuk S1 TI dengan IPK 3.00, minimal 2 tahun pengalaman, serta pengetahuan dasar SQL/PostgreSQL. Penempatan on-site di pusat Jakarta menjadi bagian dari pekerjaan.

Competenze

• S1 Information Technology dengan IPK minimal 3.00
• Pengalaman kerja minimal 2 tahun
• Keahlian: Pengalaman kerja di pengembangan perangkat lunak
• Pengalaman penanganan masalah
• Pengetahuan SQL/PostgreSQL dasar

Mansioni

• Dukungan produksi untuk aplikasi perusahaan
• Mendukung manajemen insiden ( tiket masalah, masalah & akar penyebab )
• Memantau dan memastikan kelancaran operasional aplikasi
• Bertanggung jawab mempertahankan SLA yang disepakati
• Mendukung aktivitas terkait produksi-support

Conoscenze

Software development

Problem handling

SQL basics

PostgreSQL basics

Formazione

S1 Information Technology

Descrizione del lavoro

DESKRIPSI PEKERJAAN

Job Description (Responsibilities)

• Production support for company applications
• Responsible for supporting incident management (ticket problem, problem & root cause analysis).
• Ensuring and monitoring the applications to run well.
• Responsibilities for maintain agreed SLA.
• Responsible for supporting activities related to production support.

KUALIFIKASI MINIMUM

A. Primary Qualifications

• Education: Min. S1 Information Technology IPK 3.00
• Experience: Min. 2 years
• Skills:
• Work experience in software development.
• Work experience in problem handling.
• Beginner SQL/PostgreSQL Database Knowledge.

4. Interpersonal and Communication Skills:

• Good Communication.
• Good Teamwork.
• Hard worker.
• Eager to learn.
• Fast learner.
• Strong commitment in completing assignment.

RINGKASAN PERKERJAAN

• *SPESIALISASI**: IT and Software
• *PENDIDIKAN MINIMAL**: S1 (Sarjana)
• *SISTEM KERJA**: On-site
• *TIPE PEKERJAAN**: Contractual
• *LOKASI**: Central Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia
• *INDUSTRI**: IT and Software
• *SITUS PERUSAHAAN**: https://www.ag-it.com/

TENTANG PERUSAHAAN

Astra Graphia Information Technology (AGIT) is a Digital Service Provider, provides one stop Solution on Digital Services. Since 1983, AGIT is part of PT Astra International Tbk Group, a conglomeration company in Indonesia that currently has 212 subsidiaries and affiliate companies with 7 line of businesses (automotive, financial services, heavy equipment, agribusiness, information technology, infrastructure & logistics, and property). AGIT itself is owned 100% by PT Astra Graphia Tbk

As a Digital Service Provider, AGIT has transformed its business not only focusing on providing ICT infrastructure and application related services but more towards on what we called as a One-Stop-Solutions on Digital Services, both in on-premise and cloud infrastructure model.

We bring the concept of digitize things (digitize everything), to help and to assist our customers in performing their digital transformation through the implementation on digital technology & digital solutions.

We have four main pillars in our Digital Solution Portfolios that cover the entire journey required to conduct digital transformation starting from Digital Strategy, Digital ICT Foundation, Digital Platform, and Digital Services