IT Admin Assistant (Daily Worker)

Intikom; Kuningan Barat; On-site; IDR 33,480,000 - 66,960,000; Full time

Job summary

Intikom is seeking an IT Administration professional to manage assets, documents, vendor invoices, and helpdesk tickets within an Indonesian team. The role emphasizes accuracy, organized record-keeping, and timely communications to support IT operations.

The candidate should have strong MS Office skills, basic knowledge of asset and document management, and reliability in handling sensitive information related to IT audits and finances.

Qualifications

• Minimum high school diploma (SMA), Diploma (D3), or Bachelor's degree (S1) in any field.
• Minimum 1 year of experience in administration, preferably in IT administration.
• Basic knowledge of document management, IT asset management, and finance/accounting administration.
• Proficient in Microsoft Office, particularly Excel and Word, with familiarity in digital document management and asset management systems.
• Detail-oriented, well-organized, responsive, and disciplined, with good communication and time management skills.

Responsibilities

• IT Asset Administration: Maintain IT asset records, perform asset tagging and distribution, and prepare supporting documentation for asset audits.
• IT Document Management: Manage IT documentation, including document filing, software licenses, SOPs, and supporting documents for IT audits.
• IT Invoice & Payment Processing: Verify vendor invoices against POs and process routine IT payment requests, including internet subscriptions, cloud licenses, and other vendor services.
• IT Ticketing Administration: Monitor, categorize, and elevate helpdesk tickets, prepare ticket resolution reports, and coordinate with vendors for further support.

Skills

Attention to detail

Time management

Communication skills

Organized

Disciplined

Education

High school diploma / Diploma / Bachelor's degree

Tools

Microsoft Excel

Microsoft Word

Document management system

Asset management system

Job description

Job Descriptions:

• IT Asset Administration: Maintain IT asset records, perform asset tagging and distribution, and prepare supporting documentation for asset audits.

• IT Document Management: Manage IT documentation, including document filing, software licenses, Standard Operating Procedures (SOPs), and supporting documents for IT audits.

• IT Invoice & Payment Processing: Verify vendor invoices against Purchase Orders (POs) and process routine IT payment requests, including internet subscriptions, cloud licenses, and other vendor services.

• IT Ticketing Administration: Monitor, categorize, and elevate helpdesk tickets, prepare ticket resolution summary reports, and coordinate with vendors when further support is required.

Requirements:

• Minimum high school diploma (SMA), Diploma (D3), or Bachelor's degree (S1) in any field.

• Minimum 1 year of experience in administration, preferably in IT administration.

• Basic knowledge of document management, IT asset management, and finance/accounting administration.

• Proficient in Microsoft Office, particularly Excel and Word, with familiarity in digital document management and asset management systems.

• Detail-oriented, well-organized, responsive, and disciplined, with good communication and time management skills.