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PT Halley & Mellowes Australasia is seeking an Internal Sales Engineer to support geotechnical sales in Australia, based in Indonesia. You will work with the Senior Product Manager in Australia to understand customer needs and provide technical solutions for a competitive market.
The role involves delivering demonstrations, preparing customised proposals, and collaborating with engineering teams to ensure successful solution delivery while building trusted relationships with customers and
PT Halley & Mellowes Australasia is a subsidiary of Halley & Mellowes Pty Ltd in Australia (HMA Group). The HMA Group of Companies specializes in the supply of Material Handling Equipment, Wear Resistant Linings, Boiler Maintenance, Instrumentation, Valving Solutions and Geotechnical Instrumentation. Our wide range of equipment is used in many industries including the process, power generation, mining, water, petrochemical, civil and oil and gas industries.
We are seeking an Internal Sales Engineer to assist with sales for the geotechnical division in Australia. The position is based in Indonesia. This role will play a critical part in assisting the Senior Product Manager in Australia.
As a Sales Engineer, you will drive business growth by understanding customer needs, providing technical solutions and effectively articulating the value of our products or services. Your role will be pivotal in effectively communicating technical information to customers and helping to develop and maintain relationships to build trust.
This is an exciting opportunity to contribute to our company’s success and be part of a high performing sales team in a competitive market. If you’re passionate about sales and innovation, we invite you to apply.
Understanding customer needs and aligning product offerings with their requirements.
Providing technical expertise and guidance to customers throughout the sales process.
Conducting product demonstrations and delivering compelling presentations to showcase the value of our solutions.
Collaborating with the sales team to identify and qualify sales opportunities.
Developing and maintaining strong customer relationships to increase customer satisfaction and loyalty.
Contributing to sales strategies, pricing decisions and contract negotiations based on technical considerations.
Understand our product/service’s technical features, functionalities and benefits.
Study customer needs and business challenges and create a customised sales proposal with the sales team.
Conduct product demonstrations to showcase key features and functionalities and address technical questions and concerns from customers.
Provide pre-sales support by answering technical inquiries and participating in sales meetings.
Liaise with the engineering or technical team to address technical concerns or requirements.
Develop and deliver technical documentation, including user manuals, technical specifications and product training sessions.
Collaborate with internal teams to gather technical requirements and ensure the successful implementation of solutions.
Provide post-sales support to customers, including technical troubleshooting and customer training, ensuring their satisfaction with the product or service.
Give active feedback and insights from the market to the product development and marketing team.
Participate in Sales Meetings, trade shows and industry events to promote our products or services.
Stay updated on industry trends, market dynamics and competitor offerings.
Preferred degree in Civil/Geotechnical Engineering, Geology, Geoscience or a related field.
Excellent written and spoken English.
Reliability.
Strong technical background and ability to understand complex technical concepts and effectively communicate them to both technical and non-technical audiences.
Demonstrable experience in presenting technical products and services to customers, providing expert advice and troubleshooting customer queries.
Excellent interpersonal and communication skills with the ability to build rapport and establish strong relationships with customers and internal teams.
Strong problem solving and analytical skills, with the ability to identify customer needs and propose innovative solutions.
Self motivated and target driven with a proven track record of meeting or exceeding sales targets and driving revenue growth.
Ability to work independently and unsupervised as well as collaboratively within a team.
Willingness to travel as required and begin work at an early time to be in line with Australian time.
Familiarity with CRM and sales management tools.
Some experience as a sales engineer or in a similar technical sales role.
PT Halley & Mellowes Australasia is a subsidiary of Halley & Mellowes Pty Ltd in Australia (HMA Group). The HMA Group of Companies specializes in the supply of Material Handling Equipment, Wear Resistant Linings, Boiler Maintenance, Instrumentation and Valving Solutions. Our wide range of equipment is used in many industries including the Process, Power Generation, Mining, Water, Petrochemical and Oil & Gas industries.
HMA Group companies deliver a wide range of products and services across many industries;- including mining, processing, materials handling, water management, power generation and oil & gas. We have offices in Australia, New Zealand, Indonesia and South Africa.
PT Halley & Mellowes Australasia is a subsidiary of Halley & Mellowes Pty Ltd in Australia (HMA Group). The HMA Group of Companies specializes in the supply of Material Handling Equipment, Wear Resistant Linings, Boiler Maintenance, Instrumentation and Valving Solutions. Our wide range of equipment is used in many industries including the Process, Power Generation, Mining, Water, Petrochemical and Oil & Gas industries.
HMA Group companies deliver a wide range of products and services across many industries;- including mining, processing, materials handling, water management, power generation and oil & gas. We have offices in Australia, New Zealand, Indonesia and South Africa.
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