Human Resources Business Partner Manager

Moell; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 300,000,000 - 600,000,000; Full time

Job summary

Moell in Surabaya is seeking a seasoned Head of HR to lead and mentor the HR Generalist team, ensuring effective daily HR operations and strong employee support.

You will develop engagement strategies, drive talent management, ensure policy compliance, and foster a high-performance culture through data-driven initiatives, change management, and stakeholder collaboration.

Qualifications

• Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field.
• 5–7 years in HR, with at least 3 years in a managerial role, preferably in Retail, or FMCG.
• Proven experience in Employee Relations, Employee Engagement, Organizational Culture, and People Development.
• Strong understanding of the employee lifecycle, with expertise in building initiatives that enhance employee experience, engagement, and retention.
• Demonstrated success in designing and implementing employee engagement programs, recognition initiatives, wellness activities, and culture-building strategies.
• Experienced in handling employee grievances, conflict resolution, disciplinary processes, and maintaining positive industrial and employee relations.
• Excellent leadership, coaching, and stakeholder management skills, with the ability to influence leaders across all organizational levels.
• Data-driven with experience analyzing engagement surveys, turnover trends, and people metrics to drive business decisions.
• Proficient in HRIS and Microsoft Office Suite.
• Able to thrive in a dynamic, fast-paced, and rapidly growing organization.

Responsibilities

• Lead and mentor the HR Generalist team to execute daily HR operations and support employees.
• Develop and execute employee engagement strategies for a positive, high-performing culture.
• Lead employee communication, engagement events, wellness programs, and culture initiatives.
• Drive engagement, retention, recognition, and well-being initiatives across the org.
• Support talent management: performance reviews, career development, succession, development.
• Ensure compliance with policies, HR procedures, and labor regulations.
• Monitor HR metrics to identify trends and recommend improvements.
• Lead change management and support organizational transformation when needed.
• Build relationships with employees and stakeholders to foster collaboration and trust.
• Continuously review and improve HR processes, policies, and programs.

Skills

Employee relations

Employee engagement

Organizational culture

People development

Leadership

Stakeholder management

Communication skills

Education

Bachelor's degree in HR/related field

Tools

HRIS

Microsoft Office

Job description

Key Responsibilities :

• Lead and mentor the HR Generalist team to ensure effective execution of daily HR operations and employee support.
• Develop and execute employee engagement strategies that foster a positive, high-performing, and inclusive workplace culture.
• Lead employee communication, engagement events, wellness programs, and culture-building initiatives.
• Drive employee engagement, retention, recognition, and well-being initiatives across the organization.
• Support talent management processes, including performance reviews, career development, succession planning, and employee development initiatives.
• Ensure compliance with company policies, HR procedures, and applicable labor regulations.
• Monitor and analyze HR metrics to identify trends and recommend continuous improvements.
• Lead change management initiatives and support organizational transformation when required.
• Build strong relationships with employees and stakeholders to foster collaboration, trust, and a high-performance culture.
• Continuously review and improve HR processes, policies, and programs to enhance operational effectiveness and employee satisfaction.

Qualifications :

• Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field.
• Minimum 5–7 years of experience in Human Resources, with at least 3 years in a managerial role, preferably in Retail, or FMCG.
• Proven experience in Employee Relations, Employee Engagement, Organizational Culture, and People Development.
• Strong understanding of the employee lifecycle, with expertise in building initiatives that enhance employee experience, engagement, and retention.
• Demonstrated success in designing and implementing employee engagement programs, recognition initiatives, wellness activities, and culture-building strategies.
• Experienced in handling employee grievances, conflict resolution, disciplinary processes, and maintaining positive industrial and employee relations.
• Excellent leadership, coaching, and stakeholder management skills, with the ability to influence leaders across all organizational levels.
• Strong communication, interpersonal, and presentation skills with a people-first mindset.
• Data-driven with experience analyzing engagement surveys, turnover trends, and people metrics to drive business decisions.
• Proficient in HRIS and Microsoft Office Suite.
• Able to thrive in a dynamic, fast-paced, and rapidly growing organization.