Human Resources & Business Operations Supervisor

Pengiklan Anonim; Jakarta Utara; On-site; IDR 167,400,000 - 279,000,000; Full time

Job summary

Pengiklan Anonim is seeking a hands-on Human Resources & Business Operations Supervisor to oversee the company's HR function while supporting management in strengthening business processes and organizational performance.

This role requires someone who can work beyond routine HR administration, translate management priorities into practical execution, and lead a small HR team to improve processes and cross-functional projects.

Qualifications

• Bachelor's degree in HR, psychology, management, business administration, law, or related field.
• Minimum 5 years in HR, including 1–2 years in a supervisory role.
• Strong HR operations, recruitment, employee relations, and performance management.
• Knowledge of Indonesian labor regulations, BPJS, and compliance.
• Proven ability to improve processes and lead cross-functional projects.
• Strong business acumen and ability to connect HR decisions with operations and commercial needs.

Responsibilities

• Oversee end-to-end recruitment, onboarding, probation, employee development, retention, and offboarding.
• Manage employee administration, employment contracts, attendance, leave, payroll preparation, and BPJS administration.
• Handle employee relations, disciplinary matters, counseling, warning letters, and conflict resolution.
• Ensure company policies and employment practices comply with Indonesian labor regulations.
• Develop and maintain company regulations, HR policies, SOPs, job descriptions, and organizational structures.
• Coordinate KPI setting, performance reviews, probation evaluations, and employee development plans.
• Identify manpower and competency needs based on business priorities.
• Supervise and provide direction to HR team members.
• Work closely with management to identify organizational and operational issues affecting business performance.
• Translate management decisions into clear action plans, policies, workflows, and follow-up mechanisms.

Skills

HR operations

Recruitment & onboarding

Employee relations

Performance management

Policy development

Cross-functional projects

Communication with leadership

Education

Bachelors in HR/related field

Job description

Human Resources & Business Operations Supervisor

We are looking for a hands‑on Human Resources & Business Operations Supervisor to oversee the company's HR function while supporting management in strengthening business processes and organizational performance. This role requires someone who can work beyond routine HR administration. The ideal candidate understands how people, structure, performance, and daily operations affect business results, and is able to translate management priorities into practical execution.

Key responsibilities

Oversee end-to-end recruitment, onboarding, probation, employee development, retention, and offboarding

Manage employee administration, employment contracts, attendance, leave, payroll preparation, and BPJS administration

Handle employee relations, disciplinary matters, counseling, warning letters, and conflict resolution

Ensure company policies and employment practices comply with Indonesian labor regulations

Develop and maintain company regulations, HR policies, SOPs, job descriptions, and organizational structures

Coordinate KPI setting, performance reviews, probation evaluations, and employee development plans

Identify manpower and competency needs based on business priorities

Supervise and provide direction to HR team members

Work closely with management to identify organizational and operational issues affecting business performance

Translate management decisions into clear action plans, policies, workflows, and follow-up mechanisms

About you

Bachelor's degree in Human Resources, Psychology, Management, Business Administration, Law, or a related field

Minimum 5 years of experience in Human Resources, including at least 1–2 years in a supervisory or team‑lead capacity

Strong experience in HR operations, recruitment, employee relations, performance management, and policy development

Good understanding of Indonesian labor regulations, employment contracts, BPJS, and HR compliance

Demonstrated ability to improve processes, manage cross‑functional projects, or support organizational development

Strong business acumen and ability to connect people‑related decisions with operational and commercial needs

Confident in communicating with management and employees at different levels

Assertive, analytical, detail‑oriented, and comfortable working in a fast‑paced environment

Able to work independently with minimal supervision and follow through until completion

Experience in aesthetic clinics, healthcare, beauty, hospitality, retail, or other service industries is preferred