Human Capital Manager

Fontaine Vitale; Provinsi Bali; On-site; IDR 320,000,000 - 520,000,000; Full time

Job summary

Fontaine Vitale, a new healthcare clinic in Bali, seeks an experienced HR leader to build and run all HR functions for a pre-opening and ongoing clinic operations. You will implement payroll, recruitment, employee administration, and regulatory compliance in a lean environment, collaborating with the Clinical Director and Board.

The role requires strong knowledge of Indonesian employment law, health worker licensing, and HR systems.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Management or a related discipline.
• At least 8 years of relevant HR experience, preferably with payroll and HR administration in Indonesia.
• Experience in healthcare, hospitality, wellness or service-oriented businesses is advantageous; knowledge of health worker licensing (STR, SIP) is a strong advantage.
• Solid knowledge of Indonesian employment laws, payroll practices, statutory contributions and employee taxation.
• Experience with recruitment and employment administration for local and expatriate personnel is beneficial.
• Proficiency in Microsoft Office, especially Excel, and familiarity with payroll or HR management systems.
• Excellent written and verbal communication in Bahasa Indonesia and English.
• Based in Bali or willing to relocate to Bali.

Responsibilities

• Independently manage all HR functions for a pre-opening and operating clinic, including payroll administration, recruitment, employee records, and regulatory compliance.
• Develop HR systems, processes and policies from ground up in a lean environment.
• Coordinate with Finance on payroll payments, tax deductions and payroll reporting.
• Plan and execute end-to-end recruitment for clinical and non-clinical staff including onboarding.
• Ensure staff licensing documentation (STR, SIP) is verified prior to offers.
• Prepare and maintain employment contracts and HR documentation.
• Oversee HR policies, employee performance, welfare and training initiatives.
• Maintain staff data privacy in line with applicable data protection regulations.
• Manage staff rosters, attendance, leave, probation, renewals and resignations.
• Ensure clinic licence staff sections and related documentation are complete and up to date.
• Support HR and administrative services, including coordination with external providers.

Skills

Payroll administration

Regulatory compliance

Recruitment & manpower planning

HR operations management

Microsoft Office Excel

English communication

Bahasa Indonesia

HR software/HRIS understanding

Education

Bachelor's degree in Human Resources or related field

Tools

HR management systems

Payroll providers/software

Job description

Key responsibilities

Fontaine Vitale is a new healthcare clinic operation in Bali. You will independently manage all HR functions for a pre-opening and operational clinic, including payroll administration, recruitment, employee administration, regulatory compliance and general HR operations. This is a hands‑on role in a lean environment where you will work closely with the Clinical Director and Board of Directors to establish HR systems, processes and policies from the ground up.

A. Payroll & Compensation Administration

Independently manage and process monthly payroll, including salary calculations, allowances, overtime, relevant deductions (including tax), incentives and other employee payments.

Set up payroll for the first month of operation: company and employee BPJS registration, a PPh 21 gross‑up for each agreed net salary, and payroll for expatriate staff.

Ensure timely and accurate payment of salaries and statutory contributions.

Set one THR payment date for all staff for 2027, with pro‑rata THR for new joiners.

Coordinate with the Finance team on payroll payments, employee tax deductions (including PPh 21) and payroll reporting.

Maintain accurate payroll records and ensure confidentiality of employees' remuneration and other personal data.

Provide payroll reporting and compensation updates as required by the Board of Directors.

B. Recruitment & Manpower Planning

Manage end‑to‑end recruitment for clinical and non‑clinical personnel, including doctors, nurses, administrative staff and other operational employees and coordinate staffing requirements and manpower planning of third party/ out‑sourced service providers of Fontaine Vitale.

Run the pre‑opening recruitment plan with the Clinical Director: one tracker for all posts and candidates

Coordinate job advertisements, candidate screening, interviews and recommendations, salary negotiations and employment offers.

Verify the credentials of each health worker at the source (STR, SIP, SIPA, SIPP and BAPETEN SIB) before the offer.

Work closely with the Clinical Director and Board of Directors to identify manpower requirements and ensure adequate staffing for clinic operations and non‑clinic service delivery within the approved corporate structure and headcount.

Plan and coordinate the onboarding and orientation of new employees, including the start pack, the induction and system user access matched to each role.

C. HR Operations & Employee Administration

Prepare, maintain and administer employment contracts (PKWTT and PKWT), employee records and other HR documentation.

Manage employee attendance, working schedules, leave applications, probation periods, contract renewals and resignations.

Plan staff rosters that match the clinic opening hours and the doctor and pharmacist cover that the clinic licence requires.

Develop and implement HR policies, procedures and employee handbooks appropriate for Fontaine Vitale's operational requirements.

Prepare the company regulation (Peraturan Perusahaan) and the contract templates with the labour‑law adviser before the first employee starts.

Oversee employee performance appraisals, disciplinary matters, grievances and employee welfare.

Support staff training, professional development and employee engagement initiatives.

D. Employment & Regulatory Compliance

Ensure compliance with applicable Indonesian employment laws, labour regulations and statutory HR requirements.

Coordinate with relevant advisers and authorities regarding employment‑related permits and documentation for local and expatriate employees. This includes the RPTKA and KITAS for foreign medical practitioners.

Assist the Clinical Director and relevant personnel in maintaining employment‑related records and coordinating professional licensing documentation for all medical practitioners at Fontaine Vitale.

Own the staff sections of the clinic licence (SIO) dossier: the staff list, a contract or assignment letter for each health worker, each practice licence or commitment letter, and a complete staff file on site for the field verification.

Run the staff health and safety (K3) programme with the HSE officer, including staff health screening and immunisation records.

Monitor changes in employment regulations and advise Management on their implications for Fontaine Vitale.

Protect employee and candidate personal data under Law 27 of 2022 on Personal Data Protection (UU PDP).

E. General HR & Administrative Support

Oversee general office and personnel administration to support smooth daily operations. This includes the general affairs items of the clinic licence: waste, water, fire safety and smoke‑free requirements.

Liaise with external payroll providers, recruitment agencies, insurance providers and other HR‑related service providers, where necessary.

Give outsourced service staff (security, housekeeping, landscape and F&B) an orientation on infection control, fire safety and privacy before they start.

Prepare periodic manpower, payroll and HR cost reports for Management and Board of Directors.

Assist Management with annual manpower budgeting and cost‑control initiatives.

Undertake other HR and administrative responsibilities as reasonably required to support Fontaine Vitale's operations.

Qualifications & Experience

Bachelor's degree in Human Resources, Business Administration, Management or a related discipline.

At least 8 years of relevant HR experience, preferably with prior responsibility for payroll and general HR administration in Indonesia.

Prior experience in healthcare, hospitality, wellness or other service‑oriented businesses would be advantageous. Knowledge of health worker licensing in Indonesia (STR, SIP) is a strong advantage.

Good working knowledge of Indonesian employment laws, payroll practices, statutory contributions and employee taxation.

Experience in handling recruitment and employment administration for both local and expatriate personnel would be an advantage.

Proficiency in Microsoft Office, particularly Excel, and familiarity with payroll or HR management systems.

Good written and verbal communication skills in Bahasa Indonesia and English.

Based in Bali, or ready to relocate to Bali.