Hub Operations Strategist & Team Leader

Astro Technologies Indonesia; Jakarta Utara; On-site; IDR 350,000,000 - 550,000,000; Full time

Job summary

Astro Technologies Indonesia in Jakarta seeks a qualified Hub Area Manager to lead and optimize the local hub operations. You will drive KPI attainment, manage resources, and ensure SLA compliance across daily activities.

Responsibilities include SOP development, performance analysis, troubleshooting, and hands-on people leadership for a multi-level team. A logistics or e-commerce background with 5+ years is preferred to enable data-driven improvements.

Qualifications

• Bachelor's degree in Operations Management, Industrial Engineering or related field.
• Experience in vendor management and project management.
• Experience in inventory management.
• Minimum 5 years as Hub Area Manager in logistics/e-commerce.
• Ability to handle ambiguity and changing priorities.
• Strong drive to achieve goals with a proactive attitude.
• Leadership to influence, motivate and develop teams across levels.
• Strong numerical and analytical abilities.

Responsibilities

• Develop strategic plans to achieve KPI results and set quantifiable expectations.
• Create tactical hub planning for manpower, equipment and space against volume fluctuations.
• Develop and maintain hub SOPs and processes in assigned areas.
• Analyze and propose new ways of working to improve hub performance.
• Oversee daily operations to meet SLA and ensure compliance.
• Lead troubleshooting efforts in the assigned hub area.
• Monitor and update hub performance in service, cost and efficiency.
• Establish and track daily/weekly/monthly hub performance reports.
• Manage the team including hiring, goal setting, delegation, training and evaluations.

Skills

Leadership

Vendor management

Inventory management

People management

Analytical skills

Ambiguity handling

Project management

Proactive attitude

Education

Bachelor's degree in Operations Management

Industrial Engineering

Supply Chain Management

Job description

Astro Technologies Indonesia in Jakarta seeks a qualified Hub Area Manager to lead and optimize the local hub operations. You will drive KPI attainment, manage resources, and ensure SLA compliance across daily activities.

Responsibilities include SOP development, performance analysis, troubleshooting, and hands-on people leadership for a multi-level team. A logistics or e-commerce background with 5+ years is preferred to enable data-driven improvements.