Hub Junior Manager

Astro Technologies Indonesia; Jakarta Utara; On-site; IDR 350,000,000 - 550,000,000; Full time

Job summary

Astro Technologies Indonesia in Jakarta seeks a qualified Hub Area Manager to lead and optimize the local hub operations. You will drive KPI attainment, manage resources, and ensure SLA compliance across daily activities.

Responsibilities include SOP development, performance analysis, troubleshooting, and hands-on people leadership for a multi-level team. A logistics or e-commerce background with 5+ years is preferred to enable data-driven improvements.

Qualifications

• Bachelor's degree in Operations Management, Industrial Engineering or related field.
• Experience in vendor management and project management.
• Experience in inventory management.
• Minimum 5 years as Hub Area Manager in logistics/e-commerce.
• Ability to handle ambiguity and changing priorities.
• Strong drive to achieve goals with a proactive attitude.
• Leadership to influence, motivate and develop teams across levels.
• Strong numerical and analytical abilities.

Responsibilities

• Develop strategic plans to achieve KPI results and set quantifiable expectations.
• Create tactical hub planning for manpower, equipment and space against volume fluctuations.
• Develop and maintain hub SOPs and processes in assigned areas.
• Analyze and propose new ways of working to improve hub performance.
• Oversee daily operations to meet SLA and ensure compliance.
• Lead troubleshooting efforts in the assigned hub area.
• Monitor and update hub performance in service, cost and efficiency.
• Establish and track daily/weekly/monthly hub performance reports.
• Manage the team including hiring, goal setting, delegation, training and evaluations.

Skills

Leadership

Vendor management

Inventory management

People management

Analytical skills

Ambiguity handling

Project management

Proactive attitude

Education

Bachelor's degree in Operations Management

Industrial Engineering

Supply Chain Management

Job description

• Develop strategic plans to achieve KPI results; Sets quantifiable expectations that align with the company goals.
• Develop tactical hub planning in terms of resources (manpower, equipment, space, etc) in line with fluctuation of weekly/monthly volume within his/her area.
• Develop and maintain Hub standard operating procedures & processes in assigned areas.
• Analyze and propose new ways of working to the management in order to improve the overall Hub performance.
• Oversee daily operations to meet SLA and ensure full compliance of hub operational process & policies.
• Lead the troubleshooting efforts on the assigned area hub and solve the problems.
• Monitor & update hub operational performance in terms of its service, cost, productivity & efficiency.
• Establish & keep track of daily/weekly/monthly hub performance report in terms of its services, productivity, efficiency & cost.
• Responsible for overall team management, including hiring, goal setting and delegation of work, training and development, coaching/mentoring and completing performance evaluations that are supported by collaboration with stakeholders.

Job Requirements:

• Bachelor's Degree from Operations Management, Industrial Engineering, Supply Chain Management or any related field.
• Good knowledge in vendor’s management & project management
• Has experience in inventory management
• Minimum 5 years of working experience as a Hub Area Manager from a Logistic , E-commerce background.
• Demonstrated ability to deal with ambiguity, and manage changing priorities.
• Strong sense of need for achievement of goals and successes.
• Outgoing with a positive and proactive approach.
• Has a positive approach to work with a flexible can-do attitude.
• Leadership skills to influence, attract, motivate and develop team members for high performance
• Strong background in managing people/staff in multiple levels
• Ability to anticipate and identify problems and use fact-based analysis to develop effective and efficient solutions.
• Strong numerical and analytical ability.
• Excellent interpersonal skills and a collaborative management style

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Retail & Consumer Products 101-1,000 employees